kiwix-android icon indicating copy to clipboard operation
kiwix-android copied to clipboard

Error: "Loading article failed"

Open RaiLokesh opened this issue 4 years ago • 8 comments
trafficstars

Describe the bug: Error saying "Loading article failed" when we try to go to the Reader Section after opening the book from Library.

Expected behavior: The last opened book should open.

Steps to reproduce the behavior:

1. Open the Kiwix android app
2. Open a book from Library
3. Switch to the Reader section
4. See the error 

https://user-images.githubusercontent.com/70928573/107867955-b6c5af00-6ea5-11eb-818f-ceb58b39d87a.MP4

Environment

  • Version of Kiwix Android : 3.4.3
  • Device : MI
  • OS version : Android 8.1.0

RaiLokesh avatar Feb 14 '21 03:02 RaiLokesh

@RaiLokesh This happens with all contents? You are basically unable to use Kiwix?

kelson42 avatar Feb 14 '21 07:02 kelson42

@kelson42 I experienced this with other books too. We can read books from the library but when we switch to the "Reader" section, it fails to load the article. However, if we close the app and reopen from the background, it works fine.

RaiLokesh avatar Feb 14 '21 07:02 RaiLokesh

@RaiLokesh So it always happen after a cold start? Or it just happens sporadicaly?

kelson42 avatar Feb 14 '21 08:02 kelson42

@kelson42 it always happens after a cold start.

RaiLokesh avatar Feb 14 '21 10:02 RaiLokesh

hello, can you assign me this issue and also guide me from where to start .

Pawanupadhyay10 avatar Mar 29 '21 05:03 Pawanupadhyay10

@Pawanupadhyay10 what is the root cause of the problem and how do you plan to fix it?

kelson42 avatar Mar 29 '21 05:03 kelson42

This issue has been automatically marked as stale because it has not had recent activity. It will be now be reviewed manually. Thank you for your contributions.

stale[bot] avatar Jun 04 '21 15:06 stale[bot]

@MohitMaliFtechiz Transfering the ticket to you

kelson42 avatar Aug 26 '22 05:08 kelson42

@MohitMaliFtechiz Transfering the ticket to you

hi @kelson42 ,

Unable to reproduce the error, i think this is already fixed.

  • Version of Kiwix Android : 3.6.0
  • Device : MI Redmi Note 9
  • OS version : Android 11

MohitMaliFtechiz avatar Oct 03 '22 12:10 MohitMaliFtechiz

@RaiLokesh We beliwve this bug is fixed in kiwix for android 3.6.0. Please tey with it or a nigthlt https://download.kiwix.org/nightly/. If you still have a problem, please reopen this ticket.

kelson42 avatar Oct 03 '22 12:10 kelson42