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blank screen at startup

Open mowliv opened this issue 8 years ago • 12 comments

I'm getting a completely blank screen at startup. Was working well before. Pls advise. App is running, I can bring up About box. Tried reinstall.

Mac OS Sierra Version 1.0.28-20170815205142+c36e316c3 (1.0.28-20170815205142+c36e316c3) screen shot 2017-08-22 at 7 16 14 pm

mowliv avatar Aug 23 '17 02:08 mowliv

Can you please do a keybase log send from the terminal? Sorry for the malfunction

maxtaco avatar Aug 23 '17 22:08 maxtaco

log ID ae8eb134579b6164d0a6171c

mowliv avatar Aug 23 '17 23:08 mowliv

Thanks. Cc @cjb and @chrisnojima

maxtaco avatar Aug 28 '17 13:08 maxtaco

It started working again for me after a few days. Perhaps a server hanging up the client w/o timeout?

On Mon, Aug 28, 2017 at 6:16 AM, Maxwell Krohn [email protected] wrote:

Thanks. Cc @cjb https://github.com/cjb and @chrisnojima https://github.com/chrisnojima

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/keybase/client/issues/8189#issuecomment-325350337, or mute the thread https://github.com/notifications/unsubscribe-auth/AEY7zUBTq4kRmxPYghvUTA2riZd-kMoXks5scr3FgaJpZM4O_Z4R .

mowliv avatar Aug 28 '17 15:08 mowliv

Can you send another keybase log send? Thanks

maxtaco avatar Sep 01 '17 14:09 maxtaco

Success! Your log ID is:

2e102288449762076a45941c

On Fri, Sep 1, 2017 at 7:01 AM, Maxwell Krohn [email protected] wrote:

Can you send another keybase log send? Thank

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/keybase/client/issues/8189#issuecomment-326588269, or mute the thread https://github.com/notifications/unsubscribe-auth/AEY7zVzx1_FV3RXhs_bCNhDDQoXusdfYks5seA5UgaJpZM4O_Z4R .

mowliv avatar Sep 01 '17 23:09 mowliv

Same is happening to me on macOS 10.12.6

log ID 45c9b1769ae829cec863861c

norsebladetug avatar Sep 13 '17 21:09 norsebladetug

Related probably to #6965

Heliosmaster avatar Sep 20 '17 10:09 Heliosmaster

I have a similar issue. It takes very long time to load... meanwhile I get some OSX warnings that one of my network drives is disconnected. Then a blank screen. I don't seem to have a keybase command available on my iTerm to send the log though...

$ keybase log send
-bash: keybase: command not found

Fresh install from dmg on OSX El Capitan

gingerlime avatar Sep 23 '17 06:09 gingerlime

Hello. Same thing is happening to me. Solid white screen. MacOS Sierra 10.12.6

Ran a keybase log send:

Your log ID is:

b036188c4be02e25eeeda21c

Please advise on how to resolve. Thanks!

hpjaj avatar Oct 12 '18 02:10 hpjaj

did anyone find out how?

x6j avatar Sep 25 '21 17:09 x6j

Hello. Same thing is happening to me. Solid black screen. Windows 11

Ran a keybase log send:

log ID e061bb4749ea0381d0dec51c

MikeCort avatar Jul 27 '22 21:07 MikeCort