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Failed to resume media transfer over the JVB connection error the queue has been stopped

Open developdeez opened this issue 4 years ago • 11 comments
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Saw this error in my console logs when trying to start a chat with more than 2 members "Failed to resume media transfer over the JVB connection error the queue has been stopped"

After this only the user is able to see their screen. The other 2 are disabled.

developdeez avatar Mar 09 '21 23:03 developdeez

Please paste the full JS console logs.

saghul avatar Mar 10 '21 00:03 saghul

image Is this what you were looking for @saghul ?

developdeez avatar Mar 10 '21 01:03 developdeez

I think the problem happened before, can you please paste the full output somewhere?

saghul avatar Mar 10 '21 08:03 saghul

Also, can you reproduce it on 8x8.vc? We have some extra stats there which would allow us to inspect better if you share the meeting name you choose.

saghul avatar Mar 10 '21 13:03 saghul

*was able to make it happen on a test server

developdeez avatar Mar 10 '21 13:03 developdeez

I think it might be related to the type of server Im using from AWS. What's the minimum reqs to work correctly? I'm currently using a t2.large

I noticed this issue intermittently on meet.jit.si

developdeez avatar Mar 10 '21 13:03 developdeez

Your ICE is failing, you cannot establish a connection to your jvb. Something is blocking access from client to port 10000 to your jvb, it is either the port forwarding is not setup or a firewall is blocking it.

damencho avatar Mar 10 '21 15:03 damencho

@damencho Could it be an internal server setting? I've confirmed AWS EC2 instance has an open port to 10000 image

Would it be something in the config docker-jitsi uses? image

If there's some special configurations required from instructure to config, please point me in the right direction. Or if there's a special dev who knows this docker-jitsi setup for AWS , let me know.

developdeez avatar Mar 13 '21 15:03 developdeez

Here's the test server. Please have a look and let me know if something is obvious: https://meet.foxtailapp.com/test

I only removed a few features and had to disable to app download page from cells.

developdeez avatar Mar 13 '21 16:03 developdeez

Has anyone set this up in AWS? I want to get an idea on environment.

developdeez avatar Mar 17 '21 00:03 developdeez

When I attempt to connect my client sends binding requests to port udp/10000 on the advertised addresses, but receives no response. You probably havea an AWS seecurity group or something else that filters these packets.

Also, your colibri-ws configuration is broken, it needs to advertise a valid domain name instead of localhost.

Screenshot 2021-03-16 at 21 53 18

bgrozev avatar Mar 17 '21 02:03 bgrozev