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Published 20 hours ago • verified publisher icon iterate-ch

Can't download a file with emoji (🚀) in its name from S3

Open gdubicki opened this issue 3 years ago • 4 comments

Describe the bug

While trying to download a file with an emoji (🚀) in its name, I am getting the following error:

Download test-foobar-2022-05-17-BB:10204-🚀4.8.1-1e8ec65-10188.backup failed.

The specified version does not exist. Please contact your web hosting service provider for assistance.

Screenshots

Screenshot 2022-05-22 at 21 56 12

Desktop (please complete the following information):

  • OS: macOS Monterey 12.3.1 (21E258)
  • Version: Version 8.2.0 (36680) (update: for info about behaviour on 8.3.3 see below)

Log Files

I would prefer not to upload this log here as it contains some sensitive information that I can obfuscate but it would take me some time. I am hoping that this bug/missing feature is easy to reproduce and this step won't be needed.

Additional context

The same file downloads using the AWS web UI without any issues.

gdubicki avatar May 22 '22 20:05 gdubicki

Sorry, I thought that I had an up to date version of Cyberduck but I had not. After an update to 8.3.3 (37544) I am getting a different error:

Error

Status code: 404, reason phrase: The specified version does not exist.

gdubicki avatar May 23 '22 06:05 gdubicki

Not sure if the emoji is the issue here as the error message The specified version does not exist suggests there is an error retrieving this particular version.

dkocher avatar May 23 '22 07:05 dkocher

Thanks @dkocher! But I am not specifying any specific version to download and that file doesn’t have more than one version.

gdubicki avatar May 23 '22 07:05 gdubicki

Also does not work with OneDrive (uploading and downloading files with emoji).

EDIT: I am using Mountain Duck. Not sure if it is okay to add it in this thread.

mistune avatar Aug 02 '22 04:08 mistune