HomePod constantly disconnects which require manual "reload" of Integration

The problem

Homepods constantly disconnects which require manual reloading of Apple TV integration .

Sometimes HA detects the issue and ask me to reload the integration. Sometimes it doesn't and when I notice my automation doesn't work as the device went completely to OFF (instead of standby). Cannot wake up the device unless manual reloading the integration.

What version of Home Assistant Core has the issue?

core-2024.3.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Apple TV

Link to integration documentation on our website

https://www.home-assistant.io/integrations/apple_tv

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

Hey there @postlund, mind taking a look at this issue as it has been labeled with an integration (apple_tv) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of apple_tv can trigger bot actions by commenting:

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• @home-assistant reopen Reopen the issue.
• @home-assistant unassign apple_tv Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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Unfortunately I ran into the same issue!

I have the same issue but with an Apple TV 4K

I have the same issue but with an Apple TV 4K

Yes, sometimes it happens to my ATV too.

Same for me with apple TV. I always have to manually reconfigure the integration.

Even if the devices is NOT disconnected, it changed to OFF even it's actually in standby. You have to reload integration to make it work.

Experiencing the same on multiple systems all using AppleTV gen 4's. Seems to occur often when AppleTV is rebooted or goes offline. Integration has to be reloaded to resurrect.

I had the same issue with my AppleTV. Reloaded integration and its working again. Its been very stable until just recently, not sure whats changed.

Same problem here. I have to reload the integration at least daily. Is it possible to reload an integration from an automation? I know that it is a work-around, but what is the alternative?

Appreciate if there's some feedback from integration owner. Thanks.

I am having the same issue.

For now I've mitigated this with the following automation:

alias: Shed - Reload HomePod Config
description: ""
trigger:
  - platform: device
    type: turned_off
    device_id: af26fc2929912a7ed13c45ad61e3978b
    entity_id: 324f4059551f8f1247ddd097fdd1592e
    domain: remote
condition: []
action:
  - service: homeassistant.reload_config_entry
    metadata: {}
    data: {}
    target:
      device_id: af26fc2929912a7ed13c45ad61e3978b
mode: single

I came up with the same workaround automation two days ago, I have 16 HomePod Minis and 7 AppleTVs so it added a few automations to my stable.

`alias: Reload-AppleTV-Living Room description: "" trigger:

• platform: state entity_id:
  • remote.living_room_atv to: "off" condition: [] action:
• service: homeassistant.reload_config_entry data: {} target: entity_id: - media_player.living_room_atv mode: single `

I have the disconnection problem with ATV. The state becomes stale. Reloading sometimes doesn't refresh the state

same issue, i have to reload the integration almost daily

Same here

Same here…

Same issue. The automation workaround from @cpressland seems to be working for now.

I suspect the AppleTV integration, at least for HomePods, is broken after the update along with iOS 18. It was unstable before, now it's completely dead.

I've tried restarting HomePods, restarting Apple integration, devices and restarting HA. I've connected Apple Music directly to HomePods and played music, and tried streaming from mobile. I have pairs in stereo but tried all this without grouping.

But no... state forever off.

Has anyone experienced the same, or is it just me?

@Gybrsh I had the same problem at first. Deleting the HomePods and re-adding did the trick for me.

Damn! That worked @mattsch. I should have tried that first, haha :D Thanks!!

Damn! That worked @mattsch. I should have tried that first, haha :D Thanks!!

May I ask, after upgrading to iOS 18, do they still have the same problem that HomePod/ ATV went off or unavailable which requires regular manual reload the integration

@edmondss I have iOS 18. I will monitor and report back. I will know the issue persists if my automation to reload the integration triggers again.

@edmondss I have iOS 18. I will monitor and report back. I will know the issue persists if my automation to reload the integration triggers again.

Thank you. Appreciated.

@edmondss Unfortunately, I can report that the issue persists. My automation for reload triggered yesterday. I don't know if it helps but I found the following error in the logs:

Failed to connect

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 275, in _receive
    await semaphore.acquire()
  File "/usr/local/lib/python3.12/asyncio/locks.py", line 386, in acquire
    await fut
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 282, in connect_once
    await self._connect_once(raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 267, in _connect_once
    await self._connect(conf, raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 387, in _connect
    self.atv = await connect(conf, self.hass.loop, session=session)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/__init__.py", line 155, in connect
    await atv.connect()
  File "/usr/local/lib/python3.12/site-packages/pyatv/core/facade.py", line 723, in connect
    if await setup_data.connect():
       ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/__init__.py", line 1097, in _connect
    await protocol.start()
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 146, in start
    self.device_info = await self.send_and_receive(
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 262, in send_and_receive
    return await self._receive(identifier, timeout)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 274, in _receive
    async with async_timeout.timeout(timeout):
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 141, in __aexit__
    self._do_exit(exc_type)
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 228, in _do_exit
    raise asyncio.TimeoutError
TimeoutError

@edmondss Unfortunately, I can report that the issue persists. My automation for reload triggered yesterday. I don't know if it helps but I found the following error in the logs:

Failed to connect

Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 275, in _receive
    await semaphore.acquire()
  File "/usr/local/lib/python3.12/asyncio/locks.py", line 386, in acquire
    await fut
asyncio.exceptions.CancelledError

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 282, in connect_once
    await self._connect_once(raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 267, in _connect_once
    await self._connect(conf, raise_missing_credentials)
  File "/usr/src/homeassistant/homeassistant/components/apple_tv/__init__.py", line 387, in _connect
    self.atv = await connect(conf, self.hass.loop, session=session)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/__init__.py", line 155, in connect
    await atv.connect()
  File "/usr/local/lib/python3.12/site-packages/pyatv/core/facade.py", line 723, in connect
    if await setup_data.connect():
       ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/__init__.py", line 1097, in _connect
    await protocol.start()
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 146, in start
    self.device_info = await self.send_and_receive(
                       ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 262, in send_and_receive
    return await self._receive(identifier, timeout)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/pyatv/protocols/mrp/protocol.py", line 274, in _receive
    async with async_timeout.timeout(timeout):
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 141, in __aexit__
    self._do_exit(exc_type)
  File "/usr/local/lib/python3.12/site-packages/async_timeout/__init__.py", line 228, in _do_exit
    raise asyncio.TimeoutError
TimeoutError

Thanks. I hate to ask, will this ever be fixed?

+1 facing the same issue

Same issue, I have to reload the integration each day. It is so annoying as I'm using them to provide doorbell rings, too.

Same