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Facilitate access to different spaces by users

Open Aurelie-Jallut opened this issue 2 years ago • 4 comments

Hello,

We are experiencing a UX problem that I am describing:

Some users who arrive at their personal space on the home page don't understand how to switch spaces to find the document they are looking for.

A quick access to the other spaces in the sidebar on the left could make it easier to identify which space I'm on and help change spaces more easily.

Let me know if this sounds like a good idea and could be implemented?

Thanks

Aurelie-Jallut avatar Apr 20 '23 09:04 Aurelie-Jallut

Hi @Aurelie-Jallut, I think we've seen similar confusion. Steps we already took were to add an "Other Sites" section on the home page, and a dropdown in the top left.

image

Something in the sidebar could help too. Maybe something more radical could also be worth attempting. Is it likely that these users have nothing in their personal space? Perhaps for a user arriving who has nothing in their personal space, but who has access to other sites, the "Other Sites" section could be made more inviting and obvious?

Looking as a completely fresh user who has access to a site, I see: image (this is for our SaaS, tutorials+templates may be absent in other configurations). The "Other Sites" section could be easy to miss, but this page could be rearranged to be more helpful. It is true there is space in the sidebar, a list of sites could help.

cc @dsagal

paulfitz avatar Apr 20 '23 13:04 paulfitz

Indeed there are many different elements on the central page that are not necessarily a priority for someone looking for a document in another space

Aurelie-Jallut avatar Apr 20 '23 15:04 Aurelie-Jallut

@anaisconce Do you have a recommendation regarding these returns ? :)

Aurelie-Jallut avatar Apr 27 '23 08:04 Aurelie-Jallut

Ping @kbizien @anaisconce, because it's related to onboarding

fflorent avatar Jan 03 '24 16:01 fflorent