flutter_downloader Unable to download files in RealMe devices

We have received multiple complaints from our users that the background download doesn't happen on their RealMe devices. It works just fine on all other devices that we have tested, but unfortunately for some reason the download and the percentage doesn't seem to be changing on a RealMe phone. There is no error whatsoever.

Our configuration:

Android xml:

 <provider
                android:name="vn.hunghd.flutterdownloader.DownloadedFileProvider"
                android:authorities="${applicationId}.flutter_downloader.provider"
                android:exported="false"
                android:grantUriPermissions="true">
            <meta-data
                    android:name="android.support.FILE_PROVIDER_PATHS"
                    android:resource="@xml/provider_paths"/>
        </provider>

        <provider
                android:name="androidx.work.impl.WorkManagerInitializer"
                android:authorities="${applicationId}.workmanager-init"
                android:enabled="false"
                android:exported="false"/>

        <provider
                android:name="vn.hunghd.flutterdownloader.FlutterDownloaderInitializer"
                android:authorities="${applicationId}.flutter-downloader-init"
                android:exported="false">
            <!-- changes this number to configure the maximum number of concurrent tasks -->
            <meta-data
                    android:name="vn.hunghd.flutterdownloader.MAX_CONCURRENT_TASKS"
                    android:value="1"/>
        </provider>T

provider_path.xml:

<?xml version="1.0" encoding="utf-8"?>
<paths xmlns:android="http://schemas.android.com/apk/res/android">
    <root-path
            name="root"
            path="." />
</paths>

What are we doing wrong here? How do we fix this issue?