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On DXVK versions 2.0 and above, the game crashes with a VK_DEVICE_LOST error.

Software information

game is Just Cause 4

System information

• GPU: Intel ARC A770 (also tried Nvidia GTX 980, no change.)
• Driver: 31.0.101.4576
• Wine version: N/A (was tested on windows 11 22H2)
• DXVK version: 2.2

Apitrace file(s)

https://drive.google.com/file/d/11MpmYwWZrBbmwHjaapaHuBaMHjxkf_yD/view?usp=drive_link

Log files

JustCause4_d3d11.log JustCause4_dxgi.log

should also add: while testing this you may run into a crash before the game starts on DXVK 2.2 specifically (dxgi.dll), if that happens idk what i changed if anything but now it seems to work ok

the game crashes with a VK_DEVICE_LOST error.

Usually means the driver crashed.

I haven't tried on Windows but i did poke on Linux with a couple of AMD drivers (GPU is 7900xtx) and haven't encountered any crashes. Also tried spoofing GPU id to Intel without issue.

I'm helping someone with a Just Cause DXVK issue.

Here is a screen grab of the error they are getting. They are using an A770 with an i9-9990k 1440p Windows 11 Driver version 5081

Tell them to not use dxvk and maybe report the issue to intel. It's almost certainly an intel driver issue.

Hello @mbriar ,

I'm not sure intel will get to it. Which is why we try DXVK.

They are getting 20fps low everything in this game with ARC A770

The GPU is using 50W only, which points the driver being the issue.

Intel uses a DXVK type work around for some games, but they have to be put on the "Happy" list.

Many thanks,

-E

I am at least not seeing any issues on Linux AMD with the radv driver and dxvk 2.3. A dxvk log as minimum is needed to see if anything sticks out, but i suspect it won't tell much.

I suspect it might be more useful to make a comment here https://github.com/IGCIT/Intel-GPU-Community-Issue-Tracker-IGCIT/issues/651 The repo is intended to gather issues on Windows and Intel people also interact there

Thanks,

I'll point them to the page you posted.

I decided to get the game on Steam, but I'll never play it, as it isn't my type of game.

However, I will try some things to see if anything helps.

Good luck >Everybody

-E

@Jacoby1218 Is this still the case with the latest drivers?

I see the d3d11 native performance issue got solved in a recent driver

I believe it did. It was added to the intel "White List" for the dx11 wrapper.

It would be nice if intel let us add games ourselves. Even if it was with disclaimers etc

@Jacoby1218 @Electron-PSO Are you able to give this another shot with latest dxvk and driver

@Jacoby1218 @Electron-PSO friendly ping

Closing this due to a lack of feedback and because the game works on other drivers. It's most likely an Intel Windows driver issue, so out of our control anyway.