editor2-issues
editor2-issues copied to clipboard
defold
Editor freezes on start-up (Windows)
Expected behaviour
Defold starts up as normal
Actual behaviour
Freezes on splash screen. Progress bar stops and program has to be killed in Task Manager. Starting Defold for a second time is successful
Steps to reproduce
Reboot computer and attempt to start Defold. Editor log attached.
| Build time | 2019-08-20T15:06:29.789229 |
| Defold channel | editor-alpha |
| Defold editor sha | d1f9e4839758a031a2a76842d91a2cdee9f90a76 |
| Defold engine sha | 1a8e53ae9c38a09b742d38dffc6a9f2efdbe6e97 |
| Defold version | 1.2.160 |
| GPU | Intel(R) HD Graphics 520 |
| GPU Driver | 4.5.0 - Build 25.20.100.6472 |
| Java version | 11.0.1+13 |
| OS arch | amd64 |
| OS name | Windows 10 |
| OS version | 10.0 |
There is no useful information in the logs unfortunately. Does it happen consistently? What if you try to move defold installation folder to some other place? Did it start to happen after recent Defold update?
It's not consistent, unfortunately so nailing it down is difficult. Has happened a handful of times in the last few months. I always run Defold as admin from 'Program Files', if that helps. I'll move it to the user folder for a few days and see if the problem reoccurs.
Hey, I faced the same issue. Defold used to run perfectly fine when it was freshly installed. I did not use the engine for a couple of months and then when I tried to run it again, it kept freezing on the splash screen.
Solution
I solved it by re-extracting the downloaded zip file ( in my case, Defold-x64_64-win32.zip ) in such a way so that it overwrites the previous installation.
In other words, my previous installation was at C:/Program Files/Defold and I extracted the zip to C:/Program Files . This made sure that all the files were overwritten without creating any new directory.
Hope this helps!
