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Blank screen issue on latest version (7.0.5)

Open msedatgungor opened this issue 5 years ago • 2 comments

What OS?

  • [ ] Windows
  • [X] Mac
  • [ ] Linux (Which distro?)

Description of issue

My Mac's OS version is Catalina, 10.15.6 and I am using it in the Dark Mode. I was using the previous version v6.2.3 without any problem until the new version popup showed up and I've installed the latest release, v7.0.5. After I've installed and opened it, the app window is opened but the window contents weren't visible as you can see from the screenshot below:

Screen Shot 2020-08-24 at 13 16 08

Although when I move the cursor inside of the window, I saw that the cursor was changing for the element I've hovered on blindly. So clearly the UI elements weren't rendering clearly. I thought it might be because of the Dark Mode, so I've turned it off but the problem also existed on the Light Mode. So I've restarted my computer and tried it but it was the same. I was installing the new version without uninstalling the existing app, so I've decided to uninstall the app and then install the latest release but no luck. Thus, I've re-installed the version 6.2.3 again, and that works properly. What might be the issue here? Can you check this please?

Thanks in advance, and also thanks for this simple and perfect application 👍

msedatgungor avatar Aug 24 '20 10:08 msedatgungor

I was not able to recreate this problem. If I make a few test builds, will you try them on your end? I just need you to launch and tell me which renders correctly. Then discard the build.

I can think of 2 possible culprits:

  • The newly upgraded rendering libraries I used for version 7 is buggy (possible)
  • The new dark theme I put together is buggy (also possible).

It might take me a couple days to put this together.

dannagle avatar Aug 25 '20 12:08 dannagle

Sure, I can try.

This issue also happens when I switch to the light theme on my Mac. The window's color changes to white but it is still blank. So we can say it's because of the first option, I guess.

msedatgungor avatar Aug 25 '20 16:08 msedatgungor