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can you have to get data since provided web link for data is broken downloading is not started for hours

Open Sandy4321 opened this issue 2 years ago • 11 comments
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can you have to get data since provided web link for data is broken downloading is not started for hours image

Sandy4321 avatar Mar 26 '23 17:03 Sandy4321

Hi, please reach out to [email protected] if the problem persists with different browsers.

jacopotagliabue avatar Mar 26 '23 17:03 jacopotagliabue

@Sandy4321 : I tried the download today on Chrome and it appears to work

patrickjohncyh avatar Mar 27 '23 16:03 patrickjohncyh

still not working from chrome and nobody from company willing to help including [email protected] image

Sandy4321 avatar Mar 29 '23 22:03 Sandy4321

@Sandy4321: this is a video of me on Chrome 111.0.5563.110 filling out the firm and downloading the zip - I attach both a loom and the screenshot with file downloading:

https://www.loom.com/share/e8942147fbcb48fea0abcba9328e8df7

Screen Shot 2023-03-29 at 8 25 32 PM

More generally, a ton of work goes into contributing open code, models and datasets to the community: of all the things this team can be accused of, "not being willing to help" is surely not one of them. Whatever problem you're experiencing, my Loom and Patrick's test cannot reproduce it: a bit of patience and kindness is indeed appreciated.

Please try with the same setup as we have and let us know if Chrome does not work in your case.

jacopotagliabue avatar Mar 30 '23 00:03 jacopotagliabue

still not working neither bingo or chrome image

also image

why not just give me working link for direct downloading ?

Sandy4321 avatar Mar 30 '23 22:03 Sandy4321

for 30 minutes still see this image

Sandy4321 avatar Mar 30 '23 23:03 Sandy4321

Hello @Sandy4321,

I was able to download the data too, can you try from a different device? I was able to do a quick test by downloading the data using my phone.

Do you have either active ad blockers or javascript turned off?

vinid avatar Mar 30 '23 23:03 vinid

I tried on my another computer but have the same bad result

moreover for fox I have wrong menue image

Sandy4321 avatar Apr 03 '23 20:04 Sandy4321

i already helped you enough to debug you broken software you have impressive ads on youtube but even can not do basic tasks may you just shear data as direct link downloading to say thank you to me for free your bugs testing ?

Sandy4321 avatar Apr 03 '23 20:04 Sandy4321

?

Sandy4321 avatar Apr 04 '23 17:04 Sandy4321

Hi,

First of all, I want to thank the Coveo team for your contribution to the open-source community with this incredible dataset.

I also had the same issue about not being able to download. I was selecting my country as the Netherlands when I was facing the issue. However, whenever I switched my country to the US, I was able to download it.

Can it be related to some IP address issue?

Anyway, I really thank you for the dataset and the paper. I really loved the paper and I also referenced it for my master's degree thesis.

All the best!

canerturkseven avatar Jun 03 '23 23:06 canerturkseven