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Screen resolution on iOS / iPad

Open cedrozor opened this issue 4 years ago • 1 comments

From the Myrtille forum:

Hello! I´ve got problems to use Myrtille on an iPad. The log in screen appears normal, I can log in via RDP. But only the lower part of the screen of the RDP-destination is shown. Resizing and switching to HMTL4 take no effect. Myrtille works fine on macOS. I´ve tested some browsers on iOS / iPad: the same, only a "half-screen". Any suggestions? Thx for the efforts. Best, Holger

Hi, maybe it's a bad detection of the browser size on Safari (regression into Myrtille or breaking changes into Safari then, it was going well the last time I checked, but it was some time ago).

Could you use the browser devtools to see if there any errors into the console and check the values of the 2 fields below (into Default.aspx):

You can also set these values manually from url (see documentation):

https://myserver/Myrtille/?__EVENTTARGET=&__EVENTARGUMENT=&server=server&domain=domain[optional]&user=user&passwordHash=passwordHash&program=program[optional]&width=width(px)[optional]&height=height(px)[optional]&connect=Connect!

Hello! Thanks for the fast response. The problem occurs on Safari and Chrome for iOS. Unfortunately I can´t debug Safari via Web Inspector, I don´t have a Mac on the same Apple - ID. But using manually set resolution via url works like a charme.

My solution: I´ve adopted default.aspx with a fixed resolution, working for both: Computer and mobile devices.

Best,

Holger

cedrozor avatar May 04 '21 18:05 cedrozor

To check in next release

cedrozor avatar May 14 '21 19:05 cedrozor