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Published 20 hours ago • verified publisher icon calibreapp

Load chat button remains when HelpScout is maximised and router changes

Open baj84 opened this issue 3 years ago • 1 comments

Describe the bug

I'm using HelpScout and nextjs.

When I maximise HelpScout and then navigate to another route, the placeholder button shows up over the top of the real button, making it impossible to close the live chat.

How To Reproduce

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Screenshots

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Relevant Log Output

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Code of Conduct

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baj84 avatar Jul 21 '22 19:07 baj84

@baj84 From your description, it sounds like the z-index may have been updated in Helpscout's integration.

Could you please check to see what values it uses?

Once we've confirmed it should be a straightforward update to the Helpscout styles.

Optionally, you can send a z-index prop, but I'd prefer to fix the library directly of course!

benschwarz avatar Jul 22 '22 02:07 benschwarz