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Link in calendar description for recurring event does not allow reschedulling (only cancelling)

Open lgomes opened this issue 2 years ago • 5 comments

Issue Summary

Recurring events are a great way to book multiple sessions at once, but sometimes it's necessary to reschedule one session in particular.

When a recurring event is booked, multiple calendar entries are added in the booker calendar with the session information (what, when, who and where). There's a "Need to reschedule or cancel? [LINK]" message in the end, that redirects to a page with "Need to make a change? Cancel [LINK]" also in the end. The issue is that link to reschedule is NOT provided in the booking page.

Steps to Reproduce

  1. Create an event type with recurring events
  2. Visit the booking page and look this event with 2+ sessions
  3. Look at the calendar invite description on any of the booked sessions and click on the link right after "Need to reschedule or cancel?"
  4. Look at the booking page

EXPECTED: A link to reschedule the session should be available ACTUAL: Only a link to cancel is provided.

Technical details

The upcoming bookings page has an "Edit > Reschedule booking" action with the expected behavior. A link to do this rescheduling should be available for the booker in the event description sent to his calendar.

lgomes avatar May 26 '23 19:05 lgomes

Hey @lgomes I can relate to your issue but can you provide a screenshot for the same, Actually I want to work for the same

AbhishekCS3459 avatar May 26 '23 19:05 AbhishekCS3459

Sure!

Here's a screenshot of the event description with a link for "cancel or reschedule" in the end.

Screenshot 2023-05-26 at 16 31 50

And here's a screenshot of the booking page without a link to reschedule.

Screenshot 2023-05-26 at 16 27 54

lgomes avatar May 26 '23 19:05 lgomes

@lgomes Yes I got it So I can Add the Link to Reschedule it , Can You Please assign it to me

AbhishekCS3459 avatar May 26 '23 19:05 AbhishekCS3459

This is correct and not a bug, according to the code base. It will not give the user an option to reschedule a recurring event. @PeerRich @Udit-takkar.

sanudutta45 avatar May 27 '23 09:05 sanudutta45

Screenshot 2023-05-28 at 10 38 39 PM @PeerRich is this a bug ?, if yes would love to work on this.

saurabbot avatar May 28 '23 17:05 saurabbot

This is correct and not a bug, according to the code base. It will not give the user an option to reschedule a recurring event. @PeerRich @Udit-takkar.

The reschedule capability has not been completely removed. It can still be accessed via the menus when logged into the hosts cal account. This is still a bug so have raised a new issue #10524

mpette200 avatar Aug 02 '23 11:08 mpette200

I have this same bug. I've had to cancel individual sessions and set up a single session booking link for them to rebook. Bit of a convoluted workaround.

animoller avatar Aug 05 '24 05:08 animoller