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Logs not uploading if Bugfender SDK initialized when isProtectedDataAvailable == false

Open RSATom opened this issue 1 year ago • 3 comments

It reproducible with v1.13.2 and v2.0.0.

Just for reference isProtectedDataAvailable can be false if app started after phone reboot but before first unlock with pin. And this can happen if app uses PTT Framework and phone rebooted while app had PTT channel active.

RSATom avatar Nov 26 '24 13:11 RSATom

Hi @RSATom , this is a known limitation of the Bugfender SDK right now. The SDK requires disk access and if isProtectedDataAvailable == false, it is unable to access the disk. You can work this around by initializing the SDK after protected data is available.

jgimenez avatar Dec 11 '24 15:12 jgimenez

Actually some workarounds are still possible... I'll try to look into sources - maybe I'll be lucky enough to find out not too complicated workaround...

RSATom avatar Dec 12 '24 07:12 RSATom

Oops... there is no sources published... sad...

RSATom avatar Dec 12 '24 07:12 RSATom