[Bug]: Video Doorbell E340 (T8214; Battery Powered) P2P not working

Version

1.9.1

Node version

?

Operating System type

Docker

Operating system version

Hassio

Describe the bug

https://github.com/fuatakgun/eufy_security/issues/1211

When using the T8214 camera, the P2P stream does not work. It shows preparing, but never streaming. And the status is stuck at preparing for the camera.

To reproduce

The moment I initiated the start p2p stream command in HA, the connection was closed becaus of saving battery, then disconnected and the live stream stopped on the add-on side.

Screenshots & Logfiles

2024-11-13 20:35:03.620 INFO eufy-security-ws:eufy-security-client
[p2p] [Timeout._onTimeout] Initiated closing of connection to station xxxxx for saving battery.
2024-11-13 20:35:03.621 INFO eufy-security-ws:eufy-security-client
[http] [Station.onDisconnect] Disconnected from station xxxxx
2024-11-13 20:35:44.492 INFO eufy-security-ws:eufy-security-client
[http] [Station.onConnect] Connected to station xxxx on host xxx and port 10274
2024-11-13 20:35:49.868 INFO eufy-security-ws:eufy-security-client
[p2p] [Timeout._onTimeout] Stopping the station stream for the device xxxx, because we haven't received any data for 5 seconds ```


### Additional context

Home Assistant Installation Type (OS - Supvervised - Core): Home Assistant OS & Docker
Home Assistant Core Version: core-2024.10.3
Eufy Security Add-on Version: 1.9.1
Eufy Security Integration Version: 8.0.4

Hardware Information;
Camera Model: Eufy T8214
Live Streaming Protocol (RTSP/P2P): The camera only supports P2P

+1

+1

+1 for T8210C

I wrote this automation to restart the addon when the doorbell gets stuck on preparing. It's a workaround that is working for me.

alias: Restart Eufy WS Add-on during lock up
description: ""
triggers:
  - trigger: state
    entity_id:
      - sensor.front_door_stream_status
    for:
      hours: 0
      minutes: 1
      seconds: 0
    to: StreamStatus.PREPARING
conditions: []
actions:
  - action: hassio.addon_restart
    data:
      addon: 402f1039_eufy_security_ws
  - action: notify.mobile_app_your_mobile
    metadata: {}
    data:
      message: Eufy WS Add-on Restarted
      title: Eufy
mode: single

I should add that my T8214 (E340) is hard wired so don't have difficulties getting the stream just occasionally I find it gets stuck preparing the stream and the only fix is by restarting the ws addon.

+1

+1

+1

I should add that my T8214 (E340) is hard wired so don't have difficulties getting the stream just occasionally I find it gets stuck preparing the stream and the only fix is by restarting the ws addon.

@RGarrett93 do you believe that if the doorbell is hard wired, restarting the ws addon solves the issue? And so this is just a battery powered related issue?

On another note, has anyone found a workaround for this? I am also stuck on StreamStatus.PREPARING when Start P2P Stream is clicked...

+1

+1

+1

+1

Hello all, it's not the same issue, but on my side I have never been able to started live stream on HA. but when month ago i have invested to home base 3. withtout doing anything live stream has worked.

+1

+1

Hard wired E340. Haning in Prepaired.

All other stuff flawless. THANKS @fuatakgun

@SBFGwolD hardwriring it solved the issue? what power did you gave it since i tried with 12v and altough it charges it still doesn't work

No. The Problem ist still the Same. Iam Not 100% shure. Its an old Power supply tonbe honest. But it's recognized as "charging" and the video stream via app is not a problem .

Are there differences in handling the stream with different voltages?

I guess there is since mine it didn't work. If you can check what type of power supply you have i would appreciate it maybe it's related to that

Ok i will check in time. I have to fiddle a bit to get acces to my powersupply :). This is in the Doorbell specs:

Power Requirement : Existing Doorbell Wiring(16-24V, 10VA) or 19V-0.6A DC Power Adapter

https://service.eufy.com/article-description/Understanding-the-Specifications-of-the-Video-Doorbell-E340?ref=Home_Page

Hey sorry for lasting so Long. Its an powersupply that generate 3 or 5 or 8 Volts. Iam Not shure which Voltage i have at the bell because I didn't measure but I assume it's to low in every configuration?!