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"DLL load failed" error in log / virus false positive
BleachBit.log This is what I found when Bleachbit failed to work. Input please... Attachment is log file... Thnx
Which antivirus or security software to use?
On Thu, Aug 4, 2022, 5:50 PM KravenTruth @.***> wrote:
BleachBit.log https://github.com/bleachbit/bleachbit/files/9264145/BleachBit.log This is what I found when Bleachbit failed to work. Input please... Attachment is log file... Thnx
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The AV I use is Gridinsoft.
On Thursday, August 4, 2022, 06:21:45 PM MDT, Andrew Ziem ***@***.***> wrote:
Which antivirus or security software to use?
On Thu, Aug 4, 2022, 5:50 PM KravenTruth @.***> wrote:
BleachBit.log https://github.com/bleachbit/bleachbit/files/9264145/BleachBit.log This is what I found when Bleachbit failed to work. Input please... Attachment is log file... Thnx
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Interesting. I never heard of Gridinsoft.
- Did you download BleachBit from the official web site www.bleachbit.org ?
- When you installed and start BleachBit, does it have an intact digital security certificate with the name Andrew Ziem? (For example, see installation docs.)
- Only if yes to both questions, consider temporarily pausing or disabling the Gridinsoft system to check whether this prevents the error.
I am wondering whether there is a false positive from the virus scanner. This happens from time to time.
To make it easier to read, this is the attached log
Traceback (most recent call last):
File "bleachbit.py", line 37, in <module>
File "<loader>", line 10, in <module>
File "<loader>", line 8, in __load
ImportError: (DLL load failed: Operation did not complete successfully because the file contains a virus or potentially unwanted software.) 'C:\\Program Files (x86)\\BleachBit\\win32api.pyd'
https://www.virustotal.com/gui/file/3cc1fb7edf92e90330e833b1abe6148762aea61b6d712aa1c764018dd8c70e32 the portable version triggers this GridinSoft. Installer is ok, probably because this tool doesn't know how to unpack them.