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Remove support illustration

Open stnguyen90 opened this issue 1 year ago • 6 comments

Remove the illustration so it should look like:

image

Originally posted by @stnguyen90 in https://github.com/appwrite/console/pull/935#discussion_r1558212503

stnguyen90 avatar Apr 30 '24 03:04 stnguyen90

Hey @stnguyen90, ig I completely missed this required change in the existing PR. The support executive illustration seems to be no longer required

Do you want me to create a separate PR or refactor the existing one? Again, my bad I missed this 😅

ItzNotABug avatar May 02 '24 14:05 ItzNotABug

@ItzNotABug, haha no worries! I want to minimize changes to your existing PR so that, hopefully, it can get merged sooner. What you can do is create a new PR with your previous branch (ItzNotABug:refactor-933-use-local-timings-for-premium-support) as the base.

stnguyen90 avatar May 02 '24 21:05 stnguyen90

@stnguyen90 what should be the case if the account isn't a paid account? I was thinking of using a common message for both the types like below but the CTA would differ -

support support.premium

ItzNotABug avatar May 03 '24 10:05 ItzNotABug

what should be the case if the account isn't a paid account?

Does it need to change? The current behavior hides the "Get personalized support ..." text if a user is on the Starter plan, right?

stnguyen90 avatar May 03 '24 22:05 stnguyen90

@stnguyen90 Yupp, but it would look like -

Premium Support
[Get Premium Support]

Doesn't seem that nice, looks a tad repetitive. Also adding the default timings would let the user know about the working hours.

ItzNotABug avatar May 04 '24 05:05 ItzNotABug

@ItzNotABug, it might be good to create the PR and share the screenshot of what it'll look like. Then, I can show it to design to sign off on it.

stnguyen90 avatar May 04 '24 15:05 stnguyen90