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Provider Transaction Failed
Hello,
I keep getting the Provider Transaction Failed error on simple Low fare search request.
Request URI: https://apac.universal-api.pp.travelport.com/B2BGateway/connect/uAPI/AirService
Request XML:
<!--Release 33-->
<!--Version Dated as of 14/Aug/2015 18:47:44-->
<!--Air Low Fare Search For Galileo(1G) Request-->
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<air:LowFareSearchReq AuthorizedBy="user" TraceId="" TargetBranch="P7076434" ReturnUpsellFare="true"
xmlns:air="http://www.travelport.com/schema/air_v52_0"
xmlns:com="http://www.travelport.com/schema/common_v52_0">
<com:BillingPointOfSaleInfo OriginApplication="uAPI"/>
<air:SearchAirLeg>
<air:SearchOrigin>
<com:CityOrAirport Code="DEL" PreferCity="true"/>
</air:SearchOrigin>
<air:SearchDestination>
<com:CityOrAirport Code="BOM" PreferCity="true"/>
</air:SearchDestination>
<air:SearchDepTime PreferredTime="2024-07-08"/>
<air:AirLegModifiers>
<air:PreferredCabins>
<com:CabinClass Type="Economy"/>
</air:PreferredCabins>
</air:AirLegModifiers>
</air:SearchAirLeg>
<air:AirSearchModifiers MaxSolutions="100">
<air:PreferredProviders>
<com:Provider Code="1G"
xmlns:com="http://www.travelport.com/schema/common_v52_0"/>
</air:PreferredProviders>
</air:AirSearchModifiers>
<com:SearchPassenger Code="ADT"
xmlns:com="http://www.travelport.com/schema/common_v52_0"/>
<air:AirPricingModifiers CurrencyType="INR" />
</air:LowFareSearchReq>
</soap:Body>
</soap:Envelope>
Response XML:
<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP:Body>
<SOAP:Fault>
<faultcode>Server.System</faultcode>
<faultstring>Provider transaction failed.</faultstring>
<detail>
<common_v52_0:ErrorInfo xmlns:common_v52_0="http://www.travelport.com/schema/common_v52_0">
<common_v52_0:Code>700003</common_v52_0:Code>
<common_v52_0:Service>SOASYSTEM</common_v52_0:Service>
<common_v52_0:Type>System</common_v52_0:Type>
<common_v52_0:Description>Provider transaction failed.</common_v52_0:Description>
<common_v52_0:TransactionId>9184E1AD0A0D6A9316E27ACA3D1A17F9</common_v52_0:TransactionId>
<common_v52_0:TraceId/>
</common_v52_0:ErrorInfo>
</detail>
</SOAP:Fault>
</SOAP:Body>
</SOAP:Envelope>
Travelport support says it's working at their end using the same credentials. Could someone please help me understand and fix the issue?
I'm using v1.17.1 of the library