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Provider Transaction Failed

Open skills-up opened this issue 1 year ago • 1 comments

Hello,

I keep getting the Provider Transaction Failed error on simple Low fare search request.

Request URI: https://apac.universal-api.pp.travelport.com/B2BGateway/connect/uAPI/AirService

Request XML:

<!--Release 33-->
<!--Version Dated as of 14/Aug/2015 18:47:44-->
<!--Air Low Fare Search For Galileo(1G) Request-->
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <air:LowFareSearchReq AuthorizedBy="user" TraceId="" TargetBranch="P7076434" ReturnUpsellFare="true"
      xmlns:air="http://www.travelport.com/schema/air_v52_0"
      xmlns:com="http://www.travelport.com/schema/common_v52_0">
      <com:BillingPointOfSaleInfo OriginApplication="uAPI"/>
      <air:SearchAirLeg>
        <air:SearchOrigin>
          <com:CityOrAirport Code="DEL" PreferCity="true"/>
        </air:SearchOrigin>
        <air:SearchDestination>
          <com:CityOrAirport Code="BOM" PreferCity="true"/>
        </air:SearchDestination>
        <air:SearchDepTime PreferredTime="2024-07-08"/>
        <air:AirLegModifiers>
          <air:PreferredCabins>
            <com:CabinClass Type="Economy"/>
          </air:PreferredCabins>
        </air:AirLegModifiers>
      </air:SearchAirLeg>
      <air:AirSearchModifiers MaxSolutions="100">
        <air:PreferredProviders>
          <com:Provider Code="1G"
            xmlns:com="http://www.travelport.com/schema/common_v52_0"/>
        </air:PreferredProviders>
      </air:AirSearchModifiers>
      <com:SearchPassenger Code="ADT"
        xmlns:com="http://www.travelport.com/schema/common_v52_0"/>
      <air:AirPricingModifiers CurrencyType="INR" />
    </air:LowFareSearchReq>
  </soap:Body>
</soap:Envelope>

Response XML:

<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
  <SOAP:Body>
    <SOAP:Fault>
      <faultcode>Server.System</faultcode>
      <faultstring>Provider transaction failed.</faultstring>
      <detail>
        <common_v52_0:ErrorInfo xmlns:common_v52_0="http://www.travelport.com/schema/common_v52_0">
          <common_v52_0:Code>700003</common_v52_0:Code>
          <common_v52_0:Service>SOASYSTEM</common_v52_0:Service>
          <common_v52_0:Type>System</common_v52_0:Type>
          <common_v52_0:Description>Provider transaction failed.</common_v52_0:Description>
          <common_v52_0:TransactionId>9184E1AD0A0D6A9316E27ACA3D1A17F9</common_v52_0:TransactionId>
          <common_v52_0:TraceId/>
        </common_v52_0:ErrorInfo>
      </detail>
    </SOAP:Fault>
  </SOAP:Body>
</SOAP:Envelope> 

Travelport support says it's working at their end using the same credentials. Could someone please help me understand and fix the issue?

I'm using v1.17.1 of the library

skills-up avatar Jul 08 '24 08:07 skills-up