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Canon MG2550s detected but no reaction

Open sarensabertooth opened this issue 2 years ago • 8 comments

scanimage -L reports the machine like it should: device `pixma:04A9176D_9EF6DD' is a CANON Canon PIXMA MG2500 Series multi-function peripheral However when I press scan in apple preview on the same device, or another, or in the web view, just nothing happens. The scan app kind of skips all steps really fast but the scanner never ends up making any noise, nor error reporting.

sarensabertooth avatar Mar 27 '23 12:03 sarensabertooth

When you run sudo -u saned scanimage > test.pnm, do you get an image?

SimulPiscator avatar Mar 27 '23 13:03 SimulPiscator

I get "scanimage: sane_read: Error during device I/O" Also I have to replace -u saned with my own username always, becasue saned doesn't exist on my system. Was it supposed to be created? Followed the macOS instructions

sarensabertooth avatar Mar 27 '23 13:03 sarensabertooth

If scanimage does not work either then you have an issue with the pixma backend, which is outside the scope of AirSane.

I did a quick web research and came up with this, which may be related: https://unix.stackexchange.com/questions/349850/xsane-error-during-read-error-during-device-i-o-canon-pixma-mg3550-scanner Maybe the suggestion to adapt pixma.conf can help you.

SimulPiscator avatar Mar 27 '23 14:03 SimulPiscator

If scanimage does not work either then you have an issue with the pixma backend, which is outside the scope of AirSane.

I did a quick web research and came up with this, which may be related: https://unix.stackexchange.com/questions/349850/xsane-error-during-read-error-during-device-i-o-canon-pixma-mg3550-scanner Maybe the suggestion to adapt pixma.conf can help you.

Unfortunately that didn't change anything. Is there also a timeout that can be set in the options.conf?

sarensabertooth avatar Mar 28 '23 08:03 sarensabertooth

In options.conf, you can only set options that are exposed by the backend through SANE parameters, sorry.

SimulPiscator avatar Mar 28 '23 13:03 SimulPiscator

In options.conf, you can only set options that are exposed by the backend through SANE parameters, sorry.

Which unfortunately exhausts my own options, I figure. Anyways, thanks for the quick help!

sarensabertooth avatar Mar 28 '23 13:03 sarensabertooth

BTW, I found this page that says you have to install the ink cartridges in order to scan: https://cromwell-intl.com/open-source/canon-pixma-printer-scanner.html

SimulPiscator avatar Mar 28 '23 13:03 SimulPiscator

BTW, I found this page that says you have to install the ink cartridges in order to scan: https://cromwell-intl.com/open-source/canon-pixma-printer-scanner.html

Thank you for your efforts, but I always have it installed.

sarensabertooth avatar Mar 28 '23 13:03 sarensabertooth