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Floder metrics access error with large number of lifes in a folder

Open jfri34070 opened this issue 3 years ago • 1 comments

Target SharePoint environment

SharePoint Online

What SharePoint development model, framework, SDK or API is this about?

Site designs & site scripts

Developer environment

No response

What browser(s) / client(s) have you tested

  • [ ] 💥 Internet Explorer
  • [X] 💥 Microsoft Edge
  • [ ] 💥 Google Chrome
  • [X] 💥 FireFox
  • [ ] 💥 Safari
  • [ ] mobile (iOS/iPadOS)
  • [ ] mobile (Android)
  • [ ] not applicable
  • [ ] other (enter in the "Additional environment details" area below)

Additional environment details

Any browser but for example Firefox 100.0.1 (64 bits) or Edge Version 102.0.1245.39 (64 bits)

Describe the bug / error

When a user try to access to the metrics of his personnal sharepoint storage, if the folder contains too many files, an error is displayed and the user cannot have access to the metrics. The error message is (in french): "Désolé... Nous avons rencontré un problème. Une erreur inattendue s'est produite Details techniques: ID de corrélation : xxxx

Steps to reproduce

  1. Use a sharepoint folder to store a large number of files and folders (in our case 13 000 files or folder for around 13 GB)
  2. Update thess files daily, this will increase history usage
  3. When you receive a mail later for the sotorage, try to accses to the root folder

Expected behavior

The error message is (in french): "Désolé... Nous avons rencontré un problème. Une erreur inattendue s'est produite Details techniques: ID de corrélation : xxxx

jfri34070 avatar Jun 14 '22 14:06 jfri34070

Thank you for reporting this issue. We will be triaging your incoming issue as soon as possible.

ghost avatar Jun 14 '22 14:06 ghost