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Poor screen resolution RocketChat Electron Client

Open moell9 opened this issue 1 year ago • 5 comments

Search before asking

  • [X] I had searched in the issues and found no similar issues.

Operating System

  • [X] macOS
  • [X] Windows
  • [X] Linux

Operating System Version

Windows 11, macOS 14.2.1, Debian 12

It happens on the web browser too?

No, it just happens on the Desktop app

Rocket.Chat Desktop App Version

3.9.11

Rocket.Chat Server Version

6.5.2

Describe the bug

When using the Application Window for a video chat the resolution is very poor. Also when sharing a window (desktop sharing). You can’t read anything.

How to Reproduce

Open a call (in Jitsi Meet). The application window opens. The resolution is very bad. It came up with updating the RocketChat server to version 6.5.2.

Describe your Expected behavior

I would expect that the resolution is as good when I use the browser (Google Chrome).

Anything else

No response

Are you willing to submit a code contribution?

  • [ ] Yes, I am willing to submit a Pull Request!

moell9 avatar Jan 11 '24 11:01 moell9

I just tested this in our test environment. Same problem. No one else ?

moell9 avatar Jan 12 '24 10:01 moell9

It looks like this is more or less the same problem: https://github.com/RocketChat/Rocket.Chat.Electron/issues/2785

moell9 avatar Jan 15 '24 08:01 moell9

The problem is not solved in 3.9.12. Can someone from Rocket.Chat comment on this case please.

moell9 avatar Jan 31 '24 08:01 moell9

Do you are using the https://meet.jit.si/ server or is a jitsi server hosted by you? This only happens when there are more than 2 persons on the meet?

jeanfbrito avatar Feb 21 '24 18:02 jeanfbrito

It's an internal Server and happens mostly if more than 2 people are in meet

MCMicS avatar Feb 27 '24 03:02 MCMicS

https://github.com/jitsi/jitsi-meet/issues/14396#issuecomment-2058518021

jeanfbrito avatar Jul 09 '24 17:07 jeanfbrito