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Cannot launch v2.6.1 on macOS 12.0.1

Open jsumners opened this issue 3 years ago • 5 comments

I found this application this morning and downloaded v2.6.1 from the releases tab in order to try it out. I tried launching it and the icon would pop up in the Dock and then disappear. So I attempted launching it directly and can see the resulting crash:

OpenShot Video Editor.app/Contents/MacOS
❯ ./openshot-qt
Compiled translation resources missing!
Loading translations from: /Applications/OpenShot Video Editor.app/Contents/Resources/language
Loaded modules from: /Applications/OpenShot Video Editor.app/Contents/Resources
INFO app: ------------------------------------------------
INFO app:             Fri Dec 17 09:15:01 2021
INFO app:               Starting new session
INFO app: ------------------------------------------------
INFO app:             OpenShot (version 2.6.1)
INFO app: ------------------------------------------------
INFO app: openshot-qt version: 2.6.1
INFO app: libopenshot version: 0.2.7
INFO app: platform: Darwin-21.1.0-x86_64-i386-64bit
INFO app: processor: i386
INFO app: machine: x86_64
INFO app: python version: 3.7.11
INFO app: qt5 version: 5.15.0
INFO app: pyqt5 version: 5.15.1.dev2007111314
INFO app: Frozen version info from build server:
{
    "build_name": "OpenShot-v2.6.1-release-candidate-8238-59878784-d588dbd6",
    "date": "2021-09-04 18:49",
    "libopenshot": {
        "CI_COMMIT_REF_NAME": "release-20210904",
        "CI_COMMIT_SHA": "59878784732fa399c47ac5d282bfc9dfe470d0dc",
        "CI_JOB_ID": "27418",
        "CI_PIPELINE_ID": "8237",
        "CI_PROJECT_NAME": "libopenshot",
        "SO": "21",
        "VERSION": "0.2.7"
    },
    "libopenshot-audio": {
        "CI_COMMIT_REF_NAME": "release-20210904",
        "CI_COMMIT_SHA": "d588dbd6057f71c987dc6d8448322aa6b6e86f1a",
        "CI_JOB_ID": "27413",
        "CI_PIPELINE_ID": "8236",
        "CI_PROJECT_NAME": "libopenshot-audio",
        "SO": "8",
        "VERSION": "0.2.2"
    },
    "openshot-qt": {
        "CI_COMMIT_REF_NAME": "release-20210904",
        "CI_COMMIT_SHA": "11f8e5050bd95c7731beccda28a01fbb481fcf7d",
        "CI_JOB_ID": "27423",
        "CI_PIPELINE_ID": "8238",
        "CI_PROJECT_NAME": "openshot-qt",
        "SO": null,
        "VERSION": "2.6.1"
    }
}
INFO project_data: Setting default profile to HD 720p 30 fps
Traceback (most recent call last):
  File "/usr/local/lib/python3.7/site-packages/cx_Freeze-6.4.2-py3.7-macosx-10.15-x86_64.egg/cx_Freeze/initscripts/__startup__.py", line 41, in run
  File "/usr/local/lib/python3.7/site-packages/cx_Freeze-6.4.2-py3.7-macosx-10.15-x86_64.egg/cx_Freeze/initscripts/Console.py", line 36, in run
  File "openshot_qt/launch.py", line 203, in <module>
    main()
  File "openshot_qt/launch.py", line 198, in main
    app.gui()
  File "/Applications/OpenShot Video Editor.app/Contents/MacOS/lib/classes/app.py", line 190, in gui
    from classes import language, sentry, ui_util, logger_libopenshot
  File "/Applications/OpenShot Video Editor.app/Contents/MacOS/lib/classes/logger_libopenshot.py", line 34, in <module>
    import zmq
  File "/usr/local/lib/python3.7/site-packages/zmq/__init__.py", line 50, in <module>
  File "/usr/local/lib/python3.7/site-packages/zmq/__init__.py", line 16, in _load_libzmq
    the Free Software Foundation, either version 3 of the License, or
  File "/usr/local/Cellar/[email protected]/3.7.11/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ctypes/__init__.py", line 551, in <module>
  File "/usr/local/Cellar/[email protected]/3.7.11/Frameworks/Python.framework/Versions/3.7/lib/python3.7/ctypes/__init__.py", line 273, in _reset_cache
MemoryError
INFO app:             OpenShot's session ended
INFO app:             Fri Dec 17 09:15:01 2021
INFO app: ================================================

jsumners avatar Dec 17 '21 14:12 jsumners

Same here on a MacBook Air with OS 12.0.1.

diegomadero avatar Dec 19 '21 00:12 diegomadero

Same here on: MacBookPro16,1 macOS 12.1 (21C52)

MichaelFriedrich avatar Dec 20 '21 16:12 MichaelFriedrich

As reported in https://github.com/OpenShot/openshot-qt/issues/4533#issuecomment-993779503, the nightly builds fix this problem.

hmijail avatar Jan 16 '22 05:01 hmijail

@hmijail Thanks that works for me on macOS Monterey.

wongjiahau avatar Jan 20 '22 09:01 wongjiahau

Thank you so much for submitting an issue to help improve OpenShot Video Editor. We are sorry about this, but this particular issue has gone unnoticed for quite some time. To help keep the OpenShot GitHub Issue Tracker organized and focused, we must ensure that every issue is correctly labelled and triaged, to get the proper attention.

This issue will be closed, as it meets the following criteria:

  • No activity in the past 180 days
  • No one is assigned to this issue

We'd like to ask you to help us out and determine whether this issue should be reopened.

  • If this issue is reporting a bug, please can you attempt to reproduce on the latest daily build to help us to understand whether the bug still needs our attention.
  • If this issue is proposing a new feature, please can you verify whether the feature proposal is still relevant.

Thanks again for your help!

stale[bot] avatar Jul 30 '22 18:07 stale[bot]