skype4pidgin icon indicating copy to clipboard operation
skype4pidgin copied to clipboard

Intermittent "Failed getting PPFT value, please try logging in via browser first" even when pidgin is started in nologin mode

Open acli opened this issue 5 years ago • 16 comments

The prpl seems to be handshaking with the skype servers even when pidgin is started in offline mode (pidgin -n).

Sometimes this results in the "Failed getting PPFT value, please try logging in via browser first" error. When this happens, switching to a non-offline status (from the status dropdown) will not clear the error, but pressing the Reconnect button seems to (so far) always clear it.

This might be the root cause of #603.

acli avatar Jul 20 '20 08:07 acli

Pidgin will show the last error message when you start, if you quit it while the account has an error

Can you start with -d to confirm that it is trying to connect?

Also, using the "use alternate auth" setting should be enabled to help prevent that specific error

EionRobb avatar Jul 20 '20 08:07 EionRobb

Ok. I’ll look the next time I see this. Are there specific log messages I should be looking for?

acli avatar Jul 20 '20 08:07 acli

Just anything to suggest that you might be connecting to the account :)

EionRobb avatar Jul 20 '20 08:07 EionRobb

Did a 'pidgin -d' run. https://dpaste.com/FFEHURLQB

henrikp avatar Jul 23 '20 17:07 henrikp

@henrikp is that when running pidgin with -n ? You might want to try turning on "use alternate auth" in the advanced settings too. This issue is about starting pidgin with -n though

EionRobb avatar Jul 23 '20 21:07 EionRobb

That was my bad about missing -n parameter. My installation just has that issue in normal mode, failing to connect at all, even with alternate auth ("bad username or password"). Will see if I get around starting a new issue.

henrikp avatar Jul 24 '20 07:07 henrikp

Hello guys,

I am using skypeweb in bitlbee and getting the same error as above: <Ox4> account skypeweb set alt-login true <root> alt-login = 'true' <Ox4> account skypeweb on <root> skypeweb - Logging in: Connecting <root> skypeweb - Logging in: Authenticating <root> skypeweb - Login error: Failed getting PPFT value, please try logging in via browser first <root> skypeweb - Logging in: Signing off..

Here is the current settings: <Ox4> account skypeweb set <root> alt-login = 'true' <root> auto_connect = 'true' <root> auto_reconnect = 'true' <root> away is empty <root> display_name is empty <root> handle_unknown is empty <root> nick_format is empty <root> nick_source = 'handle' <root> password = '********' (hidden) <root> show-typing-as-icon = 'false' <root> show-typing-as-text = 'false' <root> status is empty <root> tag = 'skypeweb' <root> username = '<hidden>'

So the use alternate auth is not working for me. I have compiled the latest version from github:

commit f836eebcda6eba6e321d5baa2efd1934ab43ed1d (HEAD -> master, origin/master, origin/HEAD)
Merge: b226d1c 3c9015c
Author: Eion Robb <[email protected]>
Date:   Mon Aug 31 06:14:27 2020 +1200

    Merge pull request #659 from gitvb/devel

    Update purple-skypeweb.spec to v1.7

UPD: The problem was solved after I have received an email from M$ about suspicious activity where I had to confirm my identity.

Thanks for the excellent work.

7kilobytes avatar Sep 29 '20 07:09 7kilobytes

Hi guys:

Today I am getting the same error reported on this ticket. I am always getting the "Failed getting PPFT value, please try logging in via browser first". I logged in via browser just in case but still I am getting the same error. The password is correct but when I try to connect using the alternative method, I get a "Bad username or password (Authentication Failure)" error. I am running Skype 2.14.1 and I have Skype web plugin version 1.7.

This is my debug log when trying to log in: code g_log: purple_conversation_set_data: assertion conv != NULL' failed (09:56:42) g_log: purple_conversation_set_data: assertion conv != NULL' failed (09:56:42) g_log: purple_conversation_update: assertion conv != NULL' failed Prefix='C:\Users\user\Documents\Programas\Pidgin\App\Pidgin\spellcheck' Looking for modules in dir='C:\Users\user\AppData\Local\enchant' Looking for modules in dir='C:\Users\user\Documents\Programas\Pidgin\App\enchant' Looking for modules in dir='C:\Users\user\Documents\Programas\Pidgin\App\Pidgin\spellcheck\lib\enchant' (09:56:44) gtkspell: Failed to setup GtkSpell: enchant error for language: es (09:56:44) GLib-GObject: g_object_unref: assertion G_IS_OBJECT (object)' failed (09:56:44) GLib-GObject: g_object_unref: assertion G_IS_OBJECT (object)' failed (09:56:44) account: Connecting to account <account>. (09:56:44) connection: Connecting. gc = 0AF07D70 (09:56:44) http: Performing new request 0B162958 to login.skype.com. (09:56:44) signals: Signal data for chat-conversation-typing not found! (09:56:44) dnsquery: Performing DNS lookup for login.skype.com (09:56:44) dnsquery: IP resolved for login.skype.com (09:56:44) proxy: Attempting connection to 51.105.176.200 (09:56:44) proxy: Connecting to login.skype.com:443 with no proxy (09:56:44) proxy: Connection in progress (09:56:44) proxy: Connecting to login.skype.com:443. (09:56:44) proxy: Connected to login.skype.com:443. (09:56:45) nss: SSL version 3.3 using 128-bit AES with 256-bit SHA256 MAC Server Auth: 2048-bit RSA, Key Exchange: 256-bit ECDHE, Compression: NULL Cipher Suite Name: TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (09:56:45) nss: subject=CN=login.skype.com,O=Skype,L=Dublin,C=IE issuer=CN=Microsoft RSA TLS CA 02,O=Microsoft Corporation,C=US (09:56:45) nss: subject=CN=Microsoft RSA TLS CA 02,O=Microsoft Corporation,C=US issuer=CN=Baltimore CyberTrust Root,OU=CyberTrust,O=Baltimore,C=IE (09:56:45) nss: partial certificate chain (09:56:45) certificate/x509/tls_cached: Starting verify for login.skype.com (09:56:45) certificate/x509/tls_cached: Checking for cached cert... (09:56:45) certificate/x509/tls_cached: ...Found cached cert (09:56:45) nss/x509: Loading certificate from C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.skype.com (09:56:45) certificate/x509/tls_cached: Peer cert matched cached (09:56:45) nss/x509: Exporting certificate to C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.skype.com (09:56:45) util: Writing file C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.skype.com (09:56:45) nss: Trusting CN=login.skype.com,O=Skype,L=Dublin,C=IE (09:56:45) certificate: Successfully verified certificate for login.skype.com (09:56:45) dnsquery: Performing DNS lookup for login.live.com (09:56:45) dnsquery: IP resolved for login.live.com (09:56:45) proxy: Attempting connection to 40.90.22.183 (09:56:45) proxy: Connecting to login.live.com:443 with no proxy (09:56:45) proxy: Connection in progress (09:56:45) proxy: Connecting to login.live.com:443. (09:56:45) proxy: Connected to login.live.com:443. (09:56:46) nss: SSL version 3.3 using 128-bit AES-GCM with 128-bit AEAD MAC Server Auth: 2048-bit RSA, Key Exchange: 256-bit ECDHE, Compression: NULL Cipher Suite Name: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (09:56:46) nss: subject=CN=login.live.com,O=Microsoft Corporation,L=Redmond,ST=Washington,C=US issuer=CN=DigiCert SHA2 Secure Server CA,O=DigiCert Inc,C=US (09:56:46) nss: subject=CN=DigiCert SHA2 Secure Server CA,O=DigiCert Inc,C=US issuer=CN=DigiCert Global Root CA,OU=www.digicert.com,O=DigiCert Inc,C=US (09:56:46) nss: partial certificate chain (09:56:46) certificate/x509/tls_cached: Starting verify for login.live.com (09:56:46) certificate/x509/tls_cached: Checking for cached cert... (09:56:46) certificate/x509/tls_cached: ...Found cached cert (09:56:46) nss/x509: Loading certificate from C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.live.com (09:56:46) certificate/x509/tls_cached: Peer cert matched cached (09:56:46) nss/x509: Exporting certificate to C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.live.com (09:56:46) util: Writing file C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.live.com (09:56:46) nss: Trusting CN=login.live.com,O=Microsoft Corporation,L=Redmond,ST=Washington,C=US (09:56:46) certificate: Successfully verified certificate for login.live.com (09:56:46) http: Request 0B162958 performed successfully. (09:56:46) http: Performing new request 0B162BF8 to login.live.com. (09:56:46) dnsquery: Performing DNS lookup for login.live.com (09:56:46) dnsquery: IP resolved for login.live.com (09:56:46) proxy: Attempting connection to 40.90.22.183 (09:56:46) proxy: Connecting to login.live.com:443 with no proxy (09:56:46) proxy: Connection in progress (09:56:46) proxy: Connecting to login.live.com:443. (09:56:46) proxy: Connected to login.live.com:443. (09:56:47) nss: SSL version 3.3 using 128-bit AES-GCM with 128-bit AEAD MAC Server Auth: 2048-bit RSA, Key Exchange: 256-bit ECDHE, Compression: NULL Cipher Suite Name: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (09:56:47) nss: subject=CN=login.live.com,O=Microsoft Corporation,L=Redmond,ST=Washington,C=US issuer=CN=DigiCert SHA2 Secure Server CA,O=DigiCert Inc,C=US (09:56:47) nss: subject=CN=DigiCert SHA2 Secure Server CA,O=DigiCert Inc,C=US issuer=CN=DigiCert Global Root CA,OU=www.digicert.com,O=DigiCert Inc,C=US (09:56:47) nss: partial certificate chain (09:56:47) certificate/x509/tls_cached: Starting verify for login.live.com (09:56:47) certificate/x509/tls_cached: Checking for cached cert... (09:56:47) certificate/x509/tls_cached: ...Found cached cert (09:56:47) nss/x509: Loading certificate from C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.live.com (09:56:47) certificate/x509/tls_cached: Peer cert matched cached (09:56:47) nss/x509: Exporting certificate to C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.live.com (09:56:47) util: Writing file C:\Users\user\Documents\Programas\Pidgin\Data\settings\.purple\certificates\x509\tls_peers\login.live.com (09:56:47) nss: Trusting CN=login.live.com,O=Microsoft Corporation,L=Redmond,ST=Washington,C=US (09:56:47) certificate: Successfully verified certificate for login.live.com (09:56:47) http: Request 0B162BF8 performed successfully. (09:56:47) g_log: skypeweb_string_get_chunk: assertion chunk_start' failed (09:56:47) connection: Connection error on 0AF07D70 (reason: 2 description: Failed getting PPFT value, please try logging in via browser first) (09:56:47) account: Disconnecting account (0583FC40) (09:56:47) connection: Disconnecting connection 0AF07D70 (09:56:47) GLib: g_source_remove: assertion tag > 0' failed (09:56:47) GLib: g_source_remove: assertion tag > 0' failed (09:56:47) GLib: g_source_remove: assertion `tag > 0' failed (09:56:47) http: Performing new request 0B162E98 to login.skype.com. (09:56:47) skypeweb: destroying incomplete connections (09:56:47) http: Request 0B162E98 performed without success. (09:56:47) connection: Destroying connection 0AF07D70[/code]

And this is the debug log when I try to log in using the alternative method: code account: Connecting to account . (10:07:42) connection: Connecting. gc = 0B219F98 (10:07:42) http: Performing new request 05ADC028 to login.live.com. (10:07:42) signals: Signal data for chat-conversation-typing not found! (10:07:42) dnsquery: Performing DNS lookup for login.live.com (10:07:42) dnsquery: IP resolved for login.live.com (10:07:42) proxy: Attempting connection to 40.90.23.68 (10:07:42) proxy: Connecting to login.live.com:443 with no proxy (10:07:42) proxy: Connection in progress (10:07:43) proxy: Connecting to login.live.com:443. (10:07:43) proxy: Connected to login.live.com:443. (10:07:44) nss: SSL version 3.3 using 128-bit AES-GCM with 128-bit AEAD MAC Server Auth: 2048-bit RSA, Key Exchange: 256-bit ECDHE, Compression: NULL Cipher Suite Name: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (10:07:44) nss: subject=CN=login.live.com,O=Microsoft Corporation,L=Redmond,ST=Washington,C=US issuer=CN=DigiCert SHA2 Secure Server CA,O=DigiCert Inc,C=US (10:07:44) nss: subject=CN=DigiCert SHA2 Secure Server CA,O=DigiCert Inc,C=US issuer=CN=DigiCert Global Root CA,OU=www.digicert.com,O=DigiCert Inc,C=US (10:07:44) nss: subject=CN=DigiCert Global Root CA,OU=www.digicert.com,O=DigiCert Inc,C=US issuer=CN=DigiCert Global Root CA,OU=www.digicert.com,O=DigiCert Inc,C=US (10:07:44) certificate/x509/tls_cached: Starting verify for login.live.com (10:07:44) certificate/x509/tls_cached: Checking for cached cert... (10:07:44) certificate/x509/tls_cached: ...Found cached cert (10:07:44) nss/x509: Loading certificate from C:\Users\user\Documents\Programas\Pidgin\Data\settings.purple\certificates\x509\tls_peers\login.live.com (10:07:44) certificate/x509/tls_cached: Peer cert matched cached (10:07:44) nss/x509: Exporting certificate to C:\Users\user\Documents\Programas\Pidgin\Data\settings.purple\certificates\x509\tls_peers\login.live.com (10:07:44) util: Writing file C:\Users\user\Documents\Programas\Pidgin\Data\settings.purple\certificates\x509\tls_peers\login.live.com (10:07:44) nss: Trusting CN=login.live.com,O=Microsoft Corporation,L=Redmond,ST=Washington,C=US (10:07:44) certificate: Successfully verified certificate for login.live.com (10:07:47) http: Request 05ADC028 performed successfully. (10:07:47) connection: Connection error on 0B219F98 (reason: 2 description: Login error: Bad username or password (Authentication Failure)) (10:07:47) account: Disconnecting account (058FF988) (10:07:47) connection: Disconnecting connection 0B219F98 (10:07:47) GLib: g_source_remove: assertion tag > 0' failed (10:07:47) GLib: g_source_remove: assertion tag > 0' failed (10:07:47) GLib: g_source_remove: assertion `tag > 0' failed (10:07:47) http: Performing new request 05ADB998 to login.skype.com. (10:07:47) skypeweb: destroying incomplete connections (10:07:47) http: Request 05ADB998 performed without success. (10:07:47) connection: Destroying connection 0B219F98[/code]

CP1832 avatar Nov 20 '20 13:11 CP1832

@CP1832 - same started happening to me, I compiled from this PR and now all is fine.

boris-petrov avatar Nov 20 '20 13:11 boris-petrov

Thanks Boris, would it be possible for anyone to compile this pull request into a dll?

CP1832 avatar Nov 20 '20 19:11 CP1832

@boris-petrov Doesn't seem to work for me, at least right now. (I'm not using "alternative login method".)

pvgoran avatar Nov 21 '20 01:11 pvgoran

On the other hand, downgrading to 1.6 did resolve the problem.

pvgoran avatar Nov 24 '20 04:11 pvgoran

I'm using skypeweb git and am getting the same error via Bitlbee with an app password and alt-login=true.

Strykar avatar Dec 03 '20 18:12 Strykar

@boris-petrov - thanks! Long time with 1.7 version I have same bug "Failed getting PPFT value, please try logging in via browser first"! After I compiled from your PR https://github.com/EionRobb/skype4pidgin/pull/665/files and now all is fine.

itmagpro avatar Dec 21 '20 08:12 itmagpro

I would like to comment that downgrading from 1.7 to 1.6 also resolved the issue for me as well.

cron013 avatar Dec 21 '20 23:12 cron013