ltijs icon indicating copy to clipboard operation
ltijs copied to clipboard

NamesAndRoles getMembers Timeout

Open vandergav opened this issue 4 years ago • 1 comments

Hi! I'm getting an error 504 error when trying to const result = await lti.NamesAndRoles.getMembers(res.locals.token). Would really appreciate if you could point me towards the issue here! Below are some screenshots of the logs. Feel free to let me know if you require more information! Thanks so much! MicrosoftTeams-image Untitled

vandergav avatar Oct 08 '21 14:10 vandergav

Hi, Do you have access to the platform's logs? The 504 indicates that the error is there. (Maybe simply the reverse proxy has a too low timeout?)

PAStheLoD avatar Oct 11 '21 01:10 PAStheLoD