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Published 20 hours ago • verified publisher icon BranchMetrics

Sharing of Link from Android to IOS not working.

Open Muhamman78 opened this issue 4 years ago • 5 comments

The working of links from IOS to android , IOS to IOS and Android to Android is okay, but when you share link from an android device and try to open it on an IOS device it always takes me to the app store. Anyone else facing the same issue? If yes please help me with this issue. Thanks in advance

Muhamman78 avatar Aug 03 '21 13:08 Muhamman78

Hi @Muhamman78

Wanted to follow up here to see if you are still experiencing this UX

jf-branch avatar Oct 29 '21 13:10 jf-branch

+1

lyseiha avatar Apr 25 '22 16:04 lyseiha

Hi @lyseiha, could you provide links created from both Android and iOS and match them with the experience you are facing?

jf-branch avatar Apr 28 '22 13:04 jf-branch

Anyone has solution? even i am also facing the same issue with branch, Android shared link, not opening app from iOS.

@jf-branch

vswakao avatar Jul 25 '22 07:07 vswakao

Hey @vswakao, given the context of this, you're best luck would be to create a support ticket through our site: https://help.branch.io/using-branch/page/submit-a-ticket

jf-branch avatar Jul 27 '22 15:07 jf-branch