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RosettaNet wait for Response Action failed

Open Prafulkapse opened this issue 3 years ago • 7 comments

RosettaNet wait for response does not generate a Notification of failure message after exhausting retries. It gives below error "InternalServerError. Encountered internal server error. The tracking Id is 'e289fc38-2be3-4897-8627-d8bbf4df5d98'." The error is not at all helpful. Kindly provide a good detailed error to know where exactly is the problem Consumption model of Logic Apps.

AB#16099605

Prafulkapse avatar Sep 30 '22 09:09 Prafulkapse

This issue is stale because it has been open for 30 days with no activity.

github-actions[bot] avatar Oct 30 '22 10:10 github-actions[bot]

Hi @Prafulkapse , Can you please provide more details on recent run id, workflow name and region? The tracking id provided seems to be old one which we do not have much details now.

praveensri avatar Nov 28 '22 02:11 praveensri

Hi @praveensri:

Please find the details below.

Logic App: LA-GNH-RN-FLEX-OUTBOUND-WEU-TST Run ID: 08585319578026371913289292374CU32 Region : West Europe

BR, Praful Kapse

Prafulkapse avatar Nov 28 '22 15:11 Prafulkapse

Thanks @Prafulkapse for sharing the details, the failure is coming during the notification failure (NOF) message generation, looks like the service content passed as an input to the "Wait For Response" action seems to be invalid which results in the failure. I will work on improving the error message in the upcoming release. Can you please confirm whether we expect the NOF generation here? I mean the reasons why the response or signal are not received within the max time limits in this case. Please make sure the scenario are wired correctly as per https://techcommunity.microsoft.com/t5/integrations-on-azure-blog/building-end-to-end-rosettanet-application-using-logic-app/ba-p/2854346 on both Responder and Initiator side.

praveensri avatar Dec 02 '22 11:12 praveensri

@Prafulkapse , Please check with the customer , if the host and guest partner contact details (name, fax, telephone number etc) are updated. These are mandatory fields required by RosettaNet.

praveensri avatar Dec 20 '22 02:12 praveensri

@praveensri Yes, the host and guest partner contact details are mandatory. I am able to reproduce the error by removing them. But can the wait for response give a proper error message instead of a generic one ?

Prafulkapse avatar Jan 02 '23 15:01 Prafulkapse

Thanks @Prafulkapse for the confirmation. Yes I am working on improving the error response in this case, will share the ETA soon. So I am assuming the issue gets resolved if you provide the partner contact details, right?

praveensri avatar Jan 02 '23 15:01 praveensri