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Unable to hear from broadcaster(when broadcaster end the call - incoming call from another real device).

Open sanjayvramani opened this issue 4 years ago • 7 comments

Normal user can not hear from brodcaster.

Seqeunce:-

  1. Broadcaster speaking , we can hear him.
  2. Broadcaster get incoming call on mobile number.
  3. Broadcaster received incoming call and after 5 seconds disconnect it.
  4. Broadcaster start speaking, we are unable to hear him. Broadcaster can hear other broadcaster.

Above things happen, when broadcaster using headphone/earphone. Device: Vivo, Mi

sanjayvramani avatar Aug 25 '21 11:08 sanjayvramani

is it working when not using headphone/earphone?

LichKing-2234 avatar Aug 26 '21 03:08 LichKing-2234

No

sanjayvramani avatar Aug 27 '21 05:08 sanjayvramani

Any update on this?

I'm also facing this issue. When I get an incoming call from another device and disconnect it, The other people can't hear me even though my role is BROADCASTER and the microphone is unmuted. I can hear other broadcasters' voices. I had to leave the channel and join again in order to fix this issue.

Please look into this issue on higher priority as our customers facing this issue frequently.

alenpmla avatar Jan 06 '22 13:01 alenpmla

Any update on this? @LichKing-2234

My Users are facing this issue and every time this happens they have to re join..

mehraj-numen avatar Mar 07 '22 05:03 mehraj-numen

could you pls help provide some logs? does this only happen when there's incoming calls?

plutoless avatar Mar 07 '22 06:03 plutoless

Observed this issue only when the user receives the incoming call or missed call (even ring happens only once). will provide the logs in few mins.

mehraj-numen avatar Mar 07 '22 06:03 mehraj-numen

While receiving the incoming call, the below log is generated in release mode.

I/flutter ( 2107): state I/flutter ( 2107): AudioLocalState.Failed I/flutter ( 2107): state I/flutter ( 2107): AudioLocalState.Stopped I/flutter ( 2107): reason I/flutter ( 2107): AudioRemoteStateReason.LocalMuted I/flutter ( 2107): state I/flutter ( 2107): AudioLocalState.Failed I/flutter ( 2107): reason I/flutter ( 2107): AudioRemoteStateReason.LocalUnmuted I/flutter ( 2107): reason I/flutter ( 2107): AudioRemoteStateReason.Internal I/flutter ( 2107): reason I/flutter ( 2107): AudioRemoteStateReason.Internal I/flutter ( 2107): state I/flutter ( 2107): AudioLocalState.Recording I/flutter ( 2107): state I/flutter ( 2107): AudioLocalState.Encoding

mehraj-numen avatar Mar 07 '22 06:03 mehraj-numen

Can you confirm if there is a known fix for this issue @LichKing-2234 ?

fareesh avatar May 04 '23 08:05 fareesh

Can you confirm if there is a known fix for this issue @LichKing-2234 ?

I think the latest version works.

LichKing-2234 avatar May 07 '23 06:05 LichKing-2234

If you still face issues, please try upgrading to the new version to see if it works for you.

littleGnAl avatar Nov 14 '23 09:11 littleGnAl

Without additional information, we are unfortunately not sure how to resolve this issue. We are therefore reluctantly going to close this bug for now. If you find this problem please file a new issue with the same description, what happens, logs and the output. All system setups can be slightly different so it's always better to open new issues and reference the related ones. Thanks for your contribution.

github-actions[bot] avatar Nov 28 '23 10:11 github-actions[bot]

This thread has been automatically locked since there has not been any recent activity after it was closed. If you are still experiencing a similar issue, please raise a new issue.

github-actions[bot] avatar Dec 05 '23 11:12 github-actions[bot]