InBasic

I need the error console screenshot after the extension is re-enabled to have the errors; To disable and re-enable the extension go to about:addons To clear console, press the trash...

If you prefer, I can check the problem myself if you can allow me to access your PC for a minute; https://www.teamviewer.com

I think you missed one step. First disable the extension, clear the console and then re-enable the extension and open the UI by pressing the toolbar button. Now take an...

You just need to open the converter window by pressing the toolbar button.

Okay. Close the converter window. In a browser tab, open "about:config". Search for `[email protected]`. What is the value? Change it to the address of your downloaded ffmpeg.exe

That's weird! Can you try to manually create this pref. Right click inside the "about:config" window. Create a new `String` pref. For name use `[email protected]`. For the value use the...

Great! I am still not sure why the pref has not been created automatically. @lucashrossi , @papu2 guys can you confirm that manually creating the pref fixes this issue? @Trejo123...

@lucashrossi there is no info in the error log. Clear the log and open the converter window and see if an error is added or not. If not, try to...

the new WebExtension version has better error handling; https://addons.mozilla.org/en-US/firefox/addon/media-conversion-tool/ Try it and let me know if it works

@lucashrossi seems like this is Firefox issue with drag and drop. Using the developer version I can convert by dropping media files.