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Input file contains unsupported image format
The bug
What happened? Thumbnail generator reports err because the image file format is not supported when manually triggering jobs in the jobs page.
What did you expect to happen? To not have passed the initial ingress, or to have a cleaning ability
[Nest] 7 - 02/10/2024, 12:35:59 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format
[Nest] 7 - 02/10/2024, 12:35:59 PM ERROR [JobService] Error: Input file contains unsupported image format
at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19)
at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14)
at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44)
at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28)
at async /usr/src/app/dist/domain/job/job.service.js:116:37
at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
[Nest] 7 - 02/10/2024, 12:35:59 PM ERROR [JobService] Object:
{
"id": "<redacted>"
}
The OS that Immich Server is running on
ubuntu22.04 docker
Version of Immich Server
v1.94.1
Version of Immich Mobile App
v1.94.1
Platform with the issue
- [X] Server
- [ ] Web
- [ ] Mobile
Your docker-compose.yml content
version: "3.8"
networks:
proxy:
external: true
services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
command: ["start.sh", "immich"]
volumes:
- ${UPLOAD_LOCATION}/photos:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
ports:
- 2283:3001
env_file:
- .env
depends_on:
- redis
- database
networks:
- proxy
- default
restart: always
immich-microservices:
container_name: immich_microservices
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
extends:
file: hwaccel.transcoding.yml
service: nvenc
command: ["start.sh", "microservices"]
volumes:
- ${UPLOAD_LOCATION}/photos:/usr/src/app/upload
# - ./config/geocoding:./.reverse-geocoding-dump/
- /etc/localtime:/etc/localtime:ro
env_file:
- .env
depends_on:
- redis
- database
restart: always
immich-machine-learning:
container_name: immich_machine_learning
# For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
# Example tag: ${IMMICH_VERSION:-release}-cuda
image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}-cuda
extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
file: hwaccel.ml.yml
service: cuda # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
volumes:
- ${UPLOAD_LOCATION}/model_cache:/cache
env_file:
- .env
restart: always
redis:
container_name: immich_redis
image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
restart: always
database:
container_name: immich_postgres
image: tensorchord/pgvecto-rs:pg14-v0.1.11
env_file:
- .env
environment:
POSTGRES_PASSWORD: ${DB_PASSWORD}
POSTGRES_USER: ${DB_USERNAME}
POSTGRES_DB: ${DB_DATABASE_NAME}
volumes:
- ${UPLOAD_LOCATION}/db:/var/lib/postgresql/data
restart: always
Your .env content
# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables
# The location where your uploaded files are stored
UPLOAD_LOCATION=./storage
# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
TZ=Europe/Brussels
# Connection secrets for postgres and typesense. You should change these to random passwords
DB_PASSWORD=<redacted>
# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich
REDIS_HOSTNAME=immich_redis
Reproduction steps
1. Upload files to server
2. Trigger job generate thumbnail
3. Error in logs, nothing reported in frontend
4. Re-triggering job triggers same output
...
Additional information
No response
Hi @aviv926 , unfortunately I have no more info than what is shown in the logs. Can you advise on how I can figure out what the corrupted file is, and if I can remove it manually without breaking anything?
A copy of the corresponding logs with LOG_LEVEL=verbose:
immich_server | [Nest] 7 - 02/12/2024, 1:21:22 PM DEBUG [JobService] Handling command: queue=thumbnailGeneration,force=false
immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format
immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Error: Input file contains unsupported image format
immich_microservices | at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19)
immich_microservices | at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14)
immich_microservices | at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44)
immich_microservices | at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
immich_microservices | at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28)
immich_microservices | at async /usr/src/app/dist/domain/job/job.service.js:116:37
immich_microservices | at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)
immich_microservices | at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)
immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Object:
immich_microservices | {
immich_microservices | "id": "8da64e75-200e-4b91-a1b3-3f0b107a2232"
immich_microservices | }
immich_microservices |
immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found
immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found
Hi @aviv926 , unfortunately I have no more info than what is shown in the logs. Can you advise on how I can figure out what the corrupted file is, and if I can remove it manually without breaking anything?
A copy of the corresponding logs with
LOG_LEVEL=verbose:immich_server | [Nest] 7 - 02/12/2024, 1:21:22 PM DEBUG [JobService] Handling command: queue=thumbnailGeneration,force=false immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Unable to run job handler (thumbnailGeneration/generate-jpeg-thumbnail): Error: Input file contains unsupported image format immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Error: Input file contains unsupported image format immich_microservices | at Sharp.toFile (/usr/src/app/node_modules/sharp/lib/output.js:89:19) immich_microservices | at MediaRepository.resize (/usr/src/app/dist/infra/repositories/media.repository.js:41:14) immich_microservices | at MediaService.generateThumbnail (/usr/src/app/dist/domain/media/media.service.js:121:44) immich_microservices | at process.processTicksAndRejections (node:internal/process/task_queues:95:5) immich_microservices | at async MediaService.handleGenerateJpegThumbnail (/usr/src/app/dist/domain/media/media.service.js:108:28) immich_microservices | at async /usr/src/app/dist/domain/job/job.service.js:116:37 immich_microservices | at async Worker.processJob (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:394:28) immich_microservices | at async Worker.retryIfFailed (/usr/src/app/node_modules/bullmq/dist/cjs/classes/worker.js:581:24) immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM ERROR [JobService] Object: immich_microservices | { immich_microservices | "id": "8da64e75-200e-4b91-a1b3-3f0b107a2232" immich_microservices | } immich_microservices | immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found immich_microservices | [Nest] 7 - 02/12/2024, 1:21:23 PM WARN [MediaService] Skipped thumbnail generation for asset 97d5458e-f938-43d9-b5a0-a0e22e269ea6: no video streams found
You can search for this entry on your uplode folder and check what files it shows:
8da64e75-200e-4b91-a1b3-3f0b107a2232
Hi @aviv926 , can you share how I can find this? The GUI shows 20+ photos and using find ./uploads -name "8da64e75-200e-4b91-a1b3-3f0b107a2232" does not return results.
Hi @aviv926 , can you share how I can find this? The GUI shows 20+ photos and using
find ./uploads -name "8da64e75-200e-4b91-a1b3-3f0b107a2232"does not return results.
My bad, try this: 97d5458e-f938-43d9-b5a0-a0e22e269ea6
Neither returns results, although the gui does show many (10+) results for both.
Neither returns results, although the gui does show many (10+) results for both.
Can you send a screenshot of what GUI shows?
It seems like many dark videos / images. Upon hover all of the videos play without issues.