[BUG] Photos with non-standard extensions can't be uploaded and preventing other photos from uploading on iOS

[mio-19]

trafficstars

The bug

Some app created jpeg files with problematic filenames like 71.pic in an iPad's Photo Library.

immich stopped uploading with the filename being **.pic, the progress bar at 100% and failure count at 1. I have to delete that photo or choose different albums to keep uploading, which makes uploading barely usable on this device.

error log on server

[Nest] 7  - 12/31/2023, 3:21:40 PM   ERROR [AssetService] Unsupported file type 71.pic

photo: https://github.com/immich-app/immich/files/13801455/71.pic.jpg.zip

The OS that Immich Server is running on

Archlinux

Version of Immich Server

1.91.4

Version of Immich Mobile App

1.91.4 on iPadOS 17

Platform with the issue

• [X] Server
• [ ] Web
• [X] Mobile

Your docker-compose.yml content

version: "3.8"

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: [ "start.sh", "immich" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: [ "start.sh", "microservices" ]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:b6124ab2e45cc332e16398022a411d7e37181f21ff7874835e0180f56a09e82a
    restart: always

  database:
    container_name: immich_postgres
    image: tensorchord/pgvecto-rs:pg14-v0.1.11@sha256:0335a1a22f8c5dd1b697f14f079934f5152eaaa216c09b61e293be285491f8ee
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - pgdata:/var/lib/postgresql/data
    restart: always

volumes:
  pgdata:
  model-cache:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/run/desktop/mnt/host/y/data1/immich-app/library

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=v1.91.4

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=***********************

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

See Above

Additional information

original one: https://github.com/immich-app/immich/issues/6028

[alextran1502]

Do you know which app can create those file names? I want to reproduce this to solve the issue

[mio-19]

Do you know which app can create those file names? I want to reproduce this to solve the issue

Wechat

[mio-19]

I used iMessage to transfer another one of them to an iPhone and the extension became pict for some reason. Their extension is exactly pic on the iCloud Data Export.

$ find -name '*.pic*'
./iCloud Photos Part 12 of 29/Photos/306.pic
./iCloud Photos Part 12 of 29/Photos/7285.pic
./iCloud Photos Part 11 of 29/Photos/7440.pic
./iCloud Photos Part 11 of 29/Photos/7772.pic
./iCloud Photos Part 11 of 29/Photos/69.pic
./iCloud Photos Part 11 of 29/Photos/711.pic
./iCloud Photos Part 11 of 29/Photos/71.pic
./iCloud Photos Part 11 of 29/Photos/160.pic
./iCloud Photos Part 11 of 29/Photos/305.pic

[gorootde]

Same issue with files ending with .rw2 (Panasonic Camera RAW Files). They display properly (even in the error list) but do not upload to immich server.

[mio-19]

Do you know which app can create those file names? I want to reproduce this to solve the issue

The app only created such files on one device. I don't have problems on another device with this app. Maybe gorootde's case is more reproducible

[mertalev]

The only reference I can see to .pic files is the PICT format that's been deprecated since like 2005. Is this actually what's being generated here, or is it just a JPEG file with a weird extension?

[mio-19]

The only reference I can see to .pic files is the PICT format that's been deprecated since like 2005. Is this actually what's being generated here, or is it just a JPEG file with a weird extension?

It is just a JPEG file

[mio-19]

I encounter this issue again. Is it an individual issue that the bakup procedure is stopped and not uploading other photos?

[mertalev]

No, the app does stop backing up if it fails for an image. That should be changed to continue backing up the other assets.

[asac51]

I encounter the same issue, with *.pic file from Wechat on my iPhone.

[benjR]

Originally opened a discussion here and found this issue while searching for a way to fix it, as I encounter the same issue but by uploading by bulk using the CLI tool.

On my side, just "message":"Unsupported file type .jpg", which doesn't help either to find which file is blocking the import (no name, no path), in the same fashion the error should not prevent the import from continuing.

[serghov]

I encountered the same issue on android. A single .ts file blocks the whole backup process.

[mattnovelli]

An Adobe Illustrator .ai file is blocking my backup.

[eng1n88r]

I had the same issue with the photos from DJI Fly app. Checked it on the phone and it is regular JPEG:

And in the server logs:

[Nest] 17  - 08/14/2024, 11:59:35 PM   ERROR [Api:AssetMediaService~xpugdfhp] Unsupported file type dji_fly_20230420_162830_184_1682022581430_photo_optimized