Error while transcoding videos

[krypton9208]

The bug

2024-07-16T05:45:45.045017807Z [Nest] 7  - 07/16/2024, 7:45:45 AM   ERROR [Microservices:MediaRepository] ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
2024-07-16T05:45:45.045064422Z   built with gcc 12 (Debian 12.2.0-14)
2024-07-16T05:45:45.045074043Z   configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
2024-07-16T05:45:45.045106292Z   libavutil      58.  2.100 / 58.  2.100
2024-07-16T05:45:45.045115183Z   libavcodec     60.  3.100 / 60.  3.100
  libavformat    60.  3.100 / 60.  3.100
2024-07-16T05:45:45.045130063Z   libavdevice    60.  1.100 / 60.  1.100
  libavfilter     9.  3.100 /  9.  3.100
  libswscale      7.  1.100 /  7.  1.100
2024-07-16T05:45:45.045153383Z   libswresample   4. 10.100 /  4. 10.100
2024-07-16T05:45:45.045160943Z   libpostproc    57.  1.100 / 57.  1.100
2024-07-16T05:45:45.045169059Z [h264 @ 0x305e21e0580] Reinit context to 1088x1920, pix_fmt: yuv420p
2024-07-16T05:45:45.045177175Z Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'upload/upload/51977439-e226-4222-8e09-b30a4908c647/c6/0a/c60a83ed-b2a3-4891-8a92-8b713fdf6f7d.mp4':
2024-07-16T05:45:45.045184833Z   Metadata:
2024-07-16T05:45:45.045192756Z     major_brand     : mp42
2024-07-16T05:45:45.045200566Z     minor_version   : 0
2024-07-16T05:45:45.045207956Z     compatible_brands: isommp42
2024-07-16T05:45:45.045216011Z     creation_time   : 1970-01-01T00:00:00.000000Z
2024-07-16T05:45:45.045223517Z   Duration: 00:00:04.37, start: 0.000000, bitrate: 3637 kb/s
2024-07-16T05:45:45.045231544Z   Stream #0:0[0x1](und): Video: h264 (High), 1 reference frame (avc1 / 0x31637661), yuv420p(tv, bt709, progressive, left), 1080x1920 (1088x1920) [SAR 1:1 DAR 9:16], 3556 kb/s, 30 fps, 30 tbr, 15360 tbn (default)
2024-07-16T05:45:45.045239004Z     Metadata:
      creation_time   : 1970-01-01T00:00:00.000000Z
2024-07-16T05:45:45.045253800Z       handler_name    : ISO Media file produced by Google Inc.
2024-07-16T05:45:45.045261305Z       vendor_id       : [0][0][0][0]
2024-07-16T05:45:45.045269057Z   Stream #0:1[0x2](eng): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 128 kb/s (default)
2024-07-16T05:45:45.045276522Z     Metadata:
2024-07-16T05:45:45.045284193Z       creation_time   : 1970-01-01T00:00:00.000000Z
      handler_name    : ISO Media file produced by Google Inc.
2024-07-16T05:45:45.045299476Z       vendor_id       : [0][0][0][0]
2024-07-16T05:45:45.045306835Z Stream mapping:
2024-07-16T05:45:45.045314595Z   Stream #0:0 -> #0:0 (h264 (native) -> webp (libwebp_anim))
2024-07-16T05:45:45.045322043Z Press [q] to stop, [?] for help
2024-07-16T05:45:45.045329603Z [h264 @ 0x305e21e1580] Reinit context to 1088x1920, pix_fmt: yuv420p
2024-07-16T05:45:45.045337126Z EOF in input file 0
Terminating demuxer thread 0
[Parsed_thumbnail_1 @ 0x305e2162f40] batch size: 12 frames
2024-07-16T05:45:45.045359249Z [Parsed_scale_5 @ 0x305e2121080] w:250 h:-2 flags:'lanczos+accurate_rnd+full_chroma_int' interl:0
2024-07-16T05:45:45.045366834Z [graph 0 input from stream 0:0 @ 0x305e2120d80] w:1080 h:1920 pixfmt:yuv420p tb:1/15360 fr:30/1 sar:1/1
2024-07-16T05:45:45.045381629Z [Parsed_fps_0 @ 0x305e2162e80] fps=12/1
2024-07-16T05:45:45.045390336Z [Parsed_scale_5 @ 0x305e2121080] w:1080 h:1920 fmt:yuv420p sar:1/1 -> w:250 h:444 fmt:yuv420p sar:999/1000 flags:0x00042200
2024-07-16T05:45:45.045397969Z [Parsed_fps_0 @ 0x305e2162e80] Set first pts to 49
Output #0, webp, to 'upload/thumbs/51977439-e226-4222-8e09-b30a4908c647/e4/e2/e4e23291-88fe-49a7-944a-6229ebe48b39-thumbnail.webp':
2024-07-16T05:45:45.045413100Z   Metadata:
2024-07-16T05:45:45.045420637Z     major_brand     : mp42
2024-07-16T05:45:45.045428147Z     minor_version   : 0
2024-07-16T05:45:45.045435688Z     compatible_brands: isommp42
2024-07-16T05:45:45.045443245Z     encoder         : Lavf60.3.100
2024-07-16T05:45:45.045450938Z   Stream #0:0(und): Video: webp, 1 reference frame, yuv420p, 250x444 (0x0) [SAR 999:1000 DAR 9:16], q=2-31, 200 kb/s, 12 fps, 1k tbn (default)
2024-07-16T05:45:45.045458548Z     Metadata:
2024-07-16T05:45:45.045466170Z       creation_time   : 1970-01-01T00:00:00.000000Z
2024-07-16T05:45:45.045473880Z       handler_name    : ISO Media file produced by Google Inc.
      vendor_id       : [0][0][0][0]
2024-07-16T05:45:45.045489036Z       encoder         : Lavc60.3.100 libwebp_anim
2024-07-16T05:45:45.045496629Z frame=    0 fps=0.0 q=0.0 size=       0kB time=-577014:32:22.77 bitrate=  -0.0kbits/s speed=N/A    
2024-07-16T05:45:45.045504244Z No more output streams to write to, finishing.
2024-07-16T05:45:45.045511986Z [libwebp encoder @ 0x305e2180680] WebPAnimEncoderAssemble() failed with error: 1
[vost#0:0/libwebp_anim @ 0x305e2154080] Error submitting video frame to the encoder
[Parsed_fps_0 @ 0x305e2162e80] 2 frames in, 0 frames out; 2 frames dropped, 0 frames duplicated.
2024-07-16T05:45:45.045565335Z [out#0/webp @ 0x305e2160840] All streams finished
2024-07-16T05:45:45.045573005Z [out#0/webp @ 0x305e2160840] Terminating muxer thread
2024-07-16T05:45:45.045580589Z [AVIOContext @ 0x305e2180900] Statistics: 0 bytes written, 0 seeks, 0 writeouts
2024-07-16T05:45:45.045588232Z [AVIOContext @ 0x305e21802c0] Statistics: 1985124 bytes read, 0 seeks
2024-07-16T05:45:45.045595737Z Conversion failed!
2024-07-16T05:45:45.045603198Z 
2024-07-16T05:45:45.046178141Z [Nest] 7  - 07/16/2024, 7:45:45 AM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-thumbnail): Error: ffmpeg exited with code 1: Conversion failed!

[Nest] 7  - 07/16/2024, 7:45:45 AM   ERROR [Microservices:JobService] Error: ffmpeg exited with code 1: Conversion failed!

    at ChildProcess.<anonymous> (/usr/src/app/node_modules/fluent-ffmpeg/lib/processor.js:180:22)
2024-07-16T05:45:45.046291550Z     at ChildProcess.emit (node:events:519:28)
    at ChildProcess._handle.onexit (node:internal/child_process:294:12)

The OS that Immich Server is running on

helm

Version of Immich Server

v1.108.0

Version of Immich Mobile App

v1.108.0

Platform with the issue

• [X] Server
• [ ] Web
• [ ] Mobile

Your docker-compose.yml content

normal

Your .env content

normal

Reproduction steps

1. Start video trancoding job
2. Show logs from pod.

Relevant log output

No response

Additional information

No response