404 Error when calling api/manager/secure/usercount

[philip-cline]

Observed behavior

A 404 error is received when trying to make a request to api/manager/secure/usercount to get the total count of users.

Expected behavior

The request should not produce a 404 error.

Steps to reproduce the problem

Go to production version of DT. Click on admin settings Click on the user management tab if not immediately directed there. Verify that the following error is produced:

Version of datatools-server and datatools-ui if applicable (exact commit hash or branch name)

[wkulesza]

I was wondering if you managed to solve this. We have the same issue and server log shows: INFO spark.http.matching.MatcherFilter:162 - The requested route [/api/manager/secure/organization] has not been mapped in Spark for Accept: [application/json]

@philip-cline are you perhaps handling this or found a solution ?

[philip-cline]

We've seen this before but not consistently. It's likely an Auth0 configuration issue, but as it is resolved on our end it's difficult to suggest what might be the issue for you. If you find anything further please let us know.