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[Tree Widget]: Category tree showing data not available

Open FelixGirard opened this issue 8 months ago • 1 comments

When using the category tree in an electron environment, we started to randomly get this error:

Image

We couldn't figure out what is triggering it, and there is no way to get rid of it but to restart the whole application.

FelixGirard avatar Apr 29 '25 19:04 FelixGirard

Hey @FelixGirard.

I'll need some extra information to diagnose this. We just released the 4.0.0-alpha.8 version with some logging enhancements. Can you please try to upgrade to that version, setup these logging namespaces:

Logger.setLevel("Presentation.Hierarchies", LogLevel.Trace);
Logger.setLevel("TreeWidget", LogLevel.Trace);

then reproduce the issue and show us the logs.

grigasp avatar Apr 30 '25 14:04 grigasp

Closing due to inactivity. Please reopen if needed.

grigasp avatar Aug 04 '25 06:08 grigasp