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SMTP error: invite email not being sent

Open kiranRadhh opened this issue 2 years ago • 3 comments

Describe the bug The invite email is not being sent using smtp. The smtp details have been added to the overlay file, but the values were not being fetched to the values.yaml file. So we explicitly added the smtp values in the values.yaml file. The herald engine pod and container are up and running, but we are unable to find the log file.

Expected behavior Invite email to be sent to the mailboxes of the user.

Screenshots the herald service is running Screenshot 2023-09-28 183406

log file missing Screenshot 2023-09-28 183115

send mail service is running in the container Screenshot 2023-09-28 182848

Additional context SMTP details smtp: server: smtp.office365.com email: port: 587 password:

Could you please help us in resolving this issue. Thanks!

kiranRadhh avatar Sep 28 '23 13:09 kiranRadhh

Hi @maxb-hystax , @nk-hystax

Could you please help us in resolving this issue. Thanks!

kiranRadhh avatar Oct 03 '23 06:10 kiranRadhh

seems you're using incomplete config

  1. You can re-run cluster with smtp config in user template
# SMTP server and credentials used for sending emails
smtp:
  server: address
  email: [email protected]
  port: 465
  password: my-password
  1. or change smtp setting on running cluster on controller node
kubectl exec -it etcd-0 etcd-walker

then use etcd walker to complete set smtp settings (key /smtp) smtp

nexusriot avatar Oct 10 '23 09:10 nexusriot

Yeah, we did this and the details are already existing inside the etcd-0 pod. Attaching the screenshot. image

kiranRadhh avatar Oct 10 '23 13:10 kiranRadhh