ImportError: /lib64/libm.so.6: version `GLIBC_2.29' not found

[muhlbach]

Hi there!

First, I love this library! However, I'm recently facing issues loading the library. I'm running on a Linux server with

Python 3.8.8
[GCC 7.3.0] :: Anaconda, Inc. on linux.

When I run import tokenizers it throws the following error

ImportError: /lib64/libm.so.6: version `GLIBC_2.29' not found (required by /home/muhlbach/.conda/envs/stable/lib/python3.8/site-packages/tokenizers/tokenizers.cpython-38-x86_64-linux-gnu.so)

I have no idea how to solve this, unfortunately. Please let me know if you need any details on my installation.

[clairemcwhite]

I got this same error with

conda create --name hf-transformers -c huggingface transformers

import tokenizers

ImportError: /lib64/libm.so.6: version 'GLIBC_2.29' not found (required by /home/cmcwhite/.conda/envs/hf-transformers/lib/python3.8/site-packages/tokenizers/tokenizers.cpython-38-x86_64-linux-gnu.so)

I changed the channel to conda-forge, and now it's working conda create --name hf-transformers -c conda-forge transformers

edit: Platform: Linux-3.10.0-1160.24.1.el7.x86_64-x86_64-with-glibc2.17

[albertvillanova]

@tginart, you might be interested in following this issue.

[tginart]

Thanks!

[MaveriQ]

I used version 0.10.1 of tokenizers and I didn't get the error. Hope that helps

conda install tokenizers=0.10.1 -c huggingface

[manish-agni]

@MaveriQ Thanks, this helps!

[Narsil]

Hi @agni-ai Can you try with the latest 0.11.1 ? It should work on old libc again.

[Narsil]

Ask the thinc library ?

[vishnua2j]

I am getting the below error while trying to run model (mistral-7b-openorca.Q4_K_M) which requires ctransformers in AWS server. Can someone help me with the solution?

Error OSError: /lib64/libm.so.6: version `GLIBC_2.29' not found (required by /labelligent02/NBA/nba-venv/lib/python3.10/site-packages/ctransformers/lib/avx2/libctransformers.so)

[Narsil]

@vishnua2j Ask ctransformers library.

[aritra3520]

@vishnua2j Have you got any solution? I am facing the same error

[vishnua2j]

@aritra3520

Try with this command "pip install ctransformers --no-binary ctransformers --no-cache-dir" it may solve your problem. It solved for me

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