tasking-manager
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Develop Process For Handling Inappropriate Messages
The Tasking Manager is missing a way for users to report messages as inappropriate and managers/admins to handle removal of messages deemed inappropriate.
My suggested solution is 3-part:
- Add a 'button' to all messages to flag inappropriate content; akin to 'report this post' or similar actions in social media sites
- Define who/what group of users receive that message
- Create a way in the front-end for that/those user(s) defined in 2 to take action to remove inappropriate content
Important - this will need to work across all messages as even though there are no 'private' messages in TM4, a comment on a Task or message to a Team can potentially be 'hidden' from general users and sometimes creates a situation where the person getting mean or otherwise inappropriate messages may not know any other way/may not have any other contact to express the concern.