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Mail server configuration is not working

Open naveen12 opened this issue 1 year ago • 9 comments

horilla_log.txt

Mail server configuration is not working

i have installed horilla with docker and followed the blogs, created app password from gmail and configured in mail server but its not working

everytime getting error like " smtplib.smtpauthenticationerror: (535, b'5.7.8 username and password not accepted."

Steps to Reproduce

  1. via docker composer installed and used default credentials and tried to configure mail server
  2. Seting icon --> General --> Mail server --> create new one

Expected Behavior

test mail should work without any error.

Actual Behavior

it showing error message like "smtplib.smtpauthenticationerror: (535, b'5.7.8 username and password not accepted."

Screenshots

Environment

latest 1.2.0 version from there docker composer through installed the horilla

Additional Information

please find the attached log file

Possible Solution

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Priority

'high'

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naveen12 avatar Sep 10 '24 13:09 naveen12

i have followed this blog https://www.horilla.com/blogs/how-to-set-up-mail-server-in-horilla-hrms/

naveen12 avatar Sep 10 '24 13:09 naveen12

Hi @naveen12 , Can you make sure that there is no extra white spacing in the password field?

horilla-opensource avatar Sep 11 '24 04:09 horilla-opensource

No, there is no extra space

On Wed, 11 Sep, 2024, 10:23 am Horilla, @.***> wrote:

Hi @naveen12 https://github.com/naveen12 , Can you make sure that there is no extra white spacing in the password field?

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2342619299, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSLHMS626WN457WMZH3ZV7EFPAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBSGYYTSMRZHE . You are receiving this because you were mentioned.Message ID: @.***>

naveen12 avatar Sep 11 '24 08:09 naveen12

We have tested the same from our end and were successfully connected. Can you confirm whether Less Secure Apps is enabled for the gmail account?

horilla-opensource avatar Sep 11 '24 09:09 horilla-opensource

i have created app password but i didn't see the *Less Secure **Apps *do i need to enable it ? where it available ?

On Wed, Sep 11, 2024 at 2:30 PM Horilla @.***> wrote:

We have tested the same from our end and were successfully connected. Can you confirm whether Less Secure Apps is enabled for the gmail account?

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2343059960, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSJT3NAMDQ3PR5ULBZLZWABDVAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBTGA2TSOJWGA . You are receiving this because you were mentioned.Message ID: @.***>

naveen12 avatar Sep 11 '24 10:09 naveen12

https://support.google.com/a/answer/6260879?hl=en

horilla-opensource avatar Sep 11 '24 10:09 horilla-opensource

As per suggestion enabled Less Secure Apps but again getting the same error

Please help

On Wed, Sep 11, 2024 at 3:36 PM Horilla @.***> wrote:

https://support.google.com/a/answer/6260879?hl=en

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2343203862, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSI464DLPQWJPESRQY3ZWAIYRAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBTGIYDGOBWGI . You are receiving this because you were mentioned.Message ID: @.***>

naveen12 avatar Sep 11 '24 11:09 naveen12

Hi @naveen12 , Can you connect with the team at [email protected] (either through email or on skype) ?

With Regards, Team Horilla

horilla-opensource avatar Sep 11 '24 13:09 horilla-opensource

Thank you, I have sent mail to the support team.

On Wed, Sep 11, 2024 at 6:44 PM Horilla @.***> wrote:

Hi @naveen12 https://github.com/naveen12 , Can you connect with the team at @.*** (either through email or on skype) ?

With Regards, Team Horilla

— Reply to this email directly, view it on GitHub https://github.com/horilla-opensource/horilla/issues/334#issuecomment-2343639964, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABH6DSO33BQKLH6LMUEXZVDZWA6ZVAVCNFSM6AAAAABN6YXHSKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNBTGYZTSOJWGQ . You are receiving this because you were mentioned.Message ID: @.***>

naveen12 avatar Sep 11 '24 13:09 naveen12

@naveen12 Have you got any solution?

abhishek96negi avatar Oct 08 '24 07:10 abhishek96negi

@naveen12 https://www.horilla.com/docs/email-configuration/

abhishek96negi avatar Oct 08 '24 07:10 abhishek96negi

Hi @naveen12 ,

We are closing this issue due to inactivity. It seems that there hasn't been any recent activity or discussion, and we believe it may have been resolved or is no longer relevant. If you feel this issue is still important and should be addressed, please feel free to reopen it or create a new issue with updated details.

With Regards, Team Horilla

horilla-opensource avatar Jan 24 '25 04:01 horilla-opensource