[Bug]: FFMPEG Error loading camera video

[MrBreakfastGuy]

What happened?

I'm able to get my cameras recognized and into the Home app, but they continue to show "No Response"/"This Camera is not Responding"

Any ideas on what may be necessary? I've made sure my Node version is v20.11.0. Homebridge version is v1.10.0, will downgrade again, but received the same error before.

Device Type

Indoor Camera (Supported)

Plugin Version

v3.0.x (Best Effort)

HomeBridge Version

other (UnSupported)

NodeJS Version

v20 (Supported)

Operating System

Mac OS X 11+ (UnSupported)

Relevant log output

[6/12/2025, 9:51:14 AM] [EufySecurity] Launched child bridge with PID 47355
[6/12/2025, 9:51:14 AM] Registering platform 'homebridge-eufy-security.EufySecurity'
[6/12/2025, 9:51:14 AM] [EufySecurity] Loaded homebridge-eufy-security v4.3.7 child bridge successfully
[6/12/2025, 9:51:14 AM] Loaded 5 cached accessories from cachedAccessories.0E82865C9618.
[6/12/2025, 9:51:15 AM] Homebridge v1.10.0 (HAP v0.13.1) (EufySecurity) is running on port 56423.
[06/12/2025, 09:51:23]  [EufySecurity]  INFO    Updating existing accessory: STATION eufyHomeBase2
[06/12/2025, 09:51:23]  [EufySecurity]  INFO    Updating existing accessory: STATION Driveway
[06/12/2025, 09:51:23]  [EufySecurity]  INFO    Updating existing accessory: STATION FirstFloor
[06/12/2025, 09:51:26]  [EufySecurity]  INFO    Updating existing accessory: DEVICE Hallway
[06/12/2025, 09:51:26]  [EufySecurity]  INFO    Driveway is set to balanced snapshot handling.
[06/12/2025, 09:51:26]  [EufySecurity]  ERROR   Driveway could not fetch old snapshot: Error: No currentSnapshot
[06/12/2025, 09:51:26]  [EufySecurity]  INFO    Registering new accessory: DEVICE Driveway
[06/12/2025, 09:51:26]  [EufySecurity]  INFO    First Floor is set to handle snapshots with cloud images. Snapshots might be older than they appear.
[06/12/2025, 09:51:26]  [EufySecurity]  ERROR   First Floor could not fetch old snapshot: Error: No currentSnapshot
[06/12/2025, 09:51:26]  [EufySecurity]  INFO    Updating existing accessory: DEVICE FirstFloor
[06/12/2025, 09:51:41]  [EufySecurity]  INFO    Driveway Begin live streaming to access the most recent snapshot (significant battery drain on the device)
Error: spawn ffmpeg ENOENT
    at Process.ChildProcess._handle.onexit (node:internal/child_process:286:19)
    at onErrorNT (node:internal/child_process:484:16)
    at processTicksAndRejections (node:internal/process/task_queues:82:21)

config

{
    "platform": "EufySecurity",
    "name": "EufySecurity",
    "username": "****",
    "password": "*********",
    "deviceName": "",
    "enableDetailedLogging": false,
    "omitLogFiles": false,
    "CameraMaxLivestreamDuration": 30,
    "pollingIntervalMinutes": 10,
    "hkHome": 1,
    "hkAway": 0,
    "hkNight": 3,
    "hkOff": 63,
    "ignoreStations": [
        "****",
        "****",
        "****"
    ],
    "ignoreDevices": [
        "****",
        "****",
        "****",
        "****",
        "****"
    ],
    "country": "US",
    "stations": [],
    "cameras": [
        {
            "serialNumber": "****",
            "rtsp": false,
            "videoConfig": {
                "debug": true,
                "maxWidth": 640,
                "maxHeight": 480,
                "maxFPS": 15,
                "useSeparateProcesses": true
            },
            "snapshotHandlingMethod": 2,
            "hsv": true
        }
    ],
    "cleanCache": true,
    "ignoreMultipleDevicesWarning": false,
    "autoSyncStation": false,
    "enableEmbeddedPKCS1Support": false,
    "_bridge": {
        "username": "**:**:**:**:**:**",
        "port": 56423
    }
}