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Published 20 hours ago • verified publisher icon homebridge-eufy-security

[Bug]: Video Doorbell not streaming

Open r3b0rnAga1n opened this issue 1 year ago • 3 comments

What happened?

From Log:

I can't get my Eufy Doorbell 2k to work.

Device Type

Doorbell (Supported)

Plugin Version

v3.0.x (Best Effort)

HomeBridge Version

v1.7.x (Supported)

NodeJS Version

v20 (Supported)

Operating System

Windows 10+ (UnSupported)

Relevant log output

[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / Manufacturer': Eufy
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / Model': BATTERY_DOORBELL_PLUS_E340
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / Name':  Front Door
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / SerialNumber': T82145102339184C
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / FirmwareRevision': 3.1.1.6
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / HardwareRevision': 0.0.0.2
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'MotionSensor / MotionDetected': false
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'Battery / BatteryLevel': 100
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:470]	 Front Door GET 'On' enabled: true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'Switch / On': true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:470]	 Front Door GET 'On' chimeIndoor: true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'Switch / On': true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:276]	 Front Door IGNORE GET EventSnapshotsActive: 0
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'CameraOperatingMode / EventSnapshotsActive': Promise {}
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:470]	 Front Door GET 'HomeKit Camera Active' enabled: true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'CameraOperatingMode / HomeKitCameraActive': true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:470]	 Front Door GET 'Manually Disabled' enabled: true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:487]	 Front Door INVERSED 'Manually Disabled' enabled: false
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'CameraOperatingMode / ManuallyDisabled': false
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:470]	 Front Door GET 'Camera Operating Mode Indicator' statusLed: true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'CameraOperatingMode / CameraOperatingModeIndicator': true
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:470]	 Front Door GET 'Night Vision' nightvision: 1
[08/10/2024 13:19:55]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'CameraOperatingMode / NightVision': true
[08/10/2024 13:19:56]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / FirmwareRevision': 3.1.1.6
[08/10/2024 13:19:56]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\BaseAccessory.ts:155]	 Front Door GET 'AccessoryInformation / FirmwareRevision': 3.1.1.6
[08/10/2024 13:19:56]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\accessories\CameraAccessory.ts:500]	 Front Door SET 'HomeKit Camera Active' enabled: 1
[08/10/2024 13:19:59]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\controller\LocalLivestreamManager.ts:110]	 Front Door Stopping station livestream.
[08/10/2024 13:19:59]	[EufySecurity-4.1.1]	WARN	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\controller\SnapshotManager.ts:427]	 Front Door Could not get snapshot from livestream! No livestream emited... Something wrong between HB and your cam!
[08/10/2024 13:19:59]	[EufySecurity-4.1.1]	DEBUG	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\controller\SnapshotManager.ts:366]	 Front Door Unlocked refresh process.
[08/10/2024 13:19:59]	[EufySecurity-4.1.1]	WARN	[\Users\Vince\AppData\Roaming\npm\node_modules\homebridge-eufy-security\src\plugin\controller\SnapshotManager.ts:315]	 Front Door No camera source detected.

config

{
    "platform": "EufySecurity",
    "name": "EufySecurity",
    "username": "",
    "password": "",
    "deviceName": "",
    "enableDetailedLogging": true,
    "omitLogFiles": true,
    "CameraMaxLivestreamDuration": 30,
    "pollingIntervalMinutes": 10,
    "hkHome": 1,
    "hkAway": 0,
    "hkNight": 3,
    "hkOff": 63,
    "ignoreStations": [
        "T8010T15232611A5",
        "T82145102339184C",
        "T8400P32233512DC"
    ],
    "ignoreDevices": [
        "T8113T7123130A2D",
        "T8400P32233512DC",
        "T8113T7123250E2A"
    ],
    "country": "US",
    "stations": [],
    "cameras": [
        {
            "serialNumber": "T82145102339184C",
            "rtsp": false,
            "enableButton": true,
            "motionButton": false,
            "indoorChimeButton": true,
            "hsv": false,
            "enableCamera": true,
            "talkback": true,
            "immediateRingNotificationWithoutSnapshot": true,
            "delayCameraSnapshot": true,
            "refreshSnapshotIntervalMinutes": 60,
            "snapshotHandlingMethod": 2,
            "videoConfig": {
                "vcodec": "copy",
                "useSeparateProcesses": true
            }
        },
        {
            "serialNumber": "T8113T7123250E2A",
            "refreshSnapshotIntervalMinutes": 15
        }
    ],
    "cleanCache": true,
    "ignoreMultipleDevicesWarning": true,
    "autoSyncStation": true,
    "_bridge": {
        "username": "0E:C8:14:5C:C2:25",
        "port": 54734
    }
}

r3b0rnAga1n avatar Aug 10 '24 20:08 r3b0rnAga1n

Did you check this Common Issues pages ?

github-actions[bot] avatar Aug 10 '24 20:08 github-actions[bot]

Same here! Any luck with the solution?

lejxf avatar Nov 22 '24 23:11 lejxf

Try the Performance Mode

ba00t avatar Feb 12 '25 07:02 ba00t