[Bug]: Streaming Issue (no HKSV)

[lenoxys]

What happened?

Pre-posting Checklist:

This guide is essential for addressing streaming-related issues effectively.

Step 1: Verify Your Plugin Version: It should be 3.0.0+

Step 2: Ensure Compatibility with NodeJS Versions:

Avoid using versions ^18.19.1 || ^20.11.1 || ^21.6.2

If encountering the following warnings:

[04/16/2024, 20:17:55]  [EufySecurity]  ERROR   Unable to start the livestream: No livestream emitted... An issue exists between HB and your camera!

or

      ***************************
      ****** ERROR MESSAGE ******
      ***************************
      Error: Your current Node.js version (${version}) is incompatible with the RSA_PKCS1_PADDING used by the plugin.
      Operating the plugin with an incompatible Node.js version may disrupt livestream functionality.

      To override this warning, configure a specific parameter in the global configuration.
      To resolve this issue, consider downgrading to a compatible version using a command like: sudo hb-service update-node 20.11.0.

      Incompatible Node.js versions include those within the following ranges:
      - Node.js 18.x.x (from 18.19.1 to the next major release)
      - Node.js 20.x.x (from 20.11.1 to the next major release)
      - Node.js 21.x.x (from 21.6.2 to the next major release)

      For guidance on upgrading or downgrading Node.js, see: https://github.com/homebridge/homebridge/wiki/How-To-Update-Node.js
      For details on the security vulnerability affecting Node.js, visit: 
      https://nodejs.org/en/blog/vulnerability/february-2024-security-releases#nodejs-is-vulnerable-to-the-marvin-attack-timing-variant-of-the-bleichenbacher-attack-against-pkcs1-v15-padding-cve-2023-46809---medium
      ***************************     

Step 3: Utilize Default Video Configuration

Ensure adherence to the default video configuration; thus, your JSON configuration file must align with the provided one below.

Step 4: Activate Debug Mode; some debug messages are highly informative.

Device Type

Doorbell (Supported)

Plugin Version

v3.0.x (Best Effort)

HomeBridge Version

v1.7.x (Supported)

NodeJS Version

v20 (Supported)

Operating System

Raspbian 10+ (Supported)

Relevant log output

*

config

{
  platform: 'EufySecurity',
  username: '[***]',
  password: '[***]',
  deviceName: 'IPHONE12',
  enableDetailedLogging: true,
  omitLogFiles: false,
  CameraMaxLivestreamDuration: 30,
  pollingIntervalMinutes: 10,
  hkHome: 1,
  hkAway: 0,
  hkNight: 3,
  hkOff: 63,
  ignoreStations: '[***]',
  ignoreDevices: '[***]',
  country: 'FR',
  stations: [],
  cameras: [
    {
      serialNumber: '[***]',
      rtsp: false
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      snapshotHandlingMethod: 2
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      snapshotHandlingMethod: 2
    },
    {
      serialNumber: '[***]',
      rtsp: false
    },
    {
      serialNumber: '[***]',
      rtsp: false
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      enableCamera: true,
      videoConfig: {
        maxWidth: 640,
        maxHeight: 480,
        maxFPS: 15,
        useSeparateProcesses: true
      },
      snapshotHandlingMethod: 2,
      talkback: true
    },
    {
      serialNumber: '[***]',
      rtsp: false
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      talkback: false
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      talkback: false
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      talkback: false
    },
    {
      serialNumber: '[***]',
      rtsp: false,
      snapshotHandlingMethod: 2,
      enableButton: false,
      motionButton: true,
      lightButton: false,
      hsv: true
    }
  ],
  cleanCache: true,
  ignoreMultipleDevicesWarning: false,
  autoSyncStation: false,
  nodejs_security: false
}

[github-actions[bot]]

Did you check this Common Issues pages ?

[bobleitner]

I'm confused on the node version to use, pre-posting checklist has 20.11.1 as avoid but under step 4 is has v20 as supported. I'm running v20.11.0 and am not sure if that's the reason why my HKSV isn't working or not?

[OrigSorceror]

I am exhibiting the same issues can not stream with the latest version of the plugin 4.3.0.. Kept giving wierd errors that it could not communicate with the camera. runing latest install o HB 1.8.5 and Downgraded to Node JS 20.10.0.. Rolled back to v 4.0.0 of the plugin and it all is working again.

[TheSentinel0101]

This will be a serious problem for the next Homebridge update. Node version 20.10.0 will not be supported anymore so streaming won't work from that point.

[OrigSorceror]

Fortunately, the eufycam IIc have native HomeKit support, so could use that and the eufy plugin for the ir and entry sensors

[TheSentinel0101]

But not the Doorbell.

[OrigSorceror]

True, fortunately i have a Ring Doorbell :)

[bobleitner]

According to Eufy, native support for HK is very limited to S3 Pro, eufy Smart Lock E30/E31/C34, IndoorCam E30, Indoor Cam Pan & Tilt 2K, Indoor Cam 2K, eufyCam 2/2Pro, and eufyCam 2C/2C Pro, none of which I use