[Bug]: the “eufycam S330 (eufycam 3)” is not showing up in HomeKit app.

[Roni-Hernandez]

What happened?

I’ve been attempting to integrate my eufycam 3 with HomeKit, but it’s not appearing in the app. Adjusting various settings in the plugin, I managed to get the widget to display in the app, but it doesn’t show the camera stream. Instead, it displays a message saying, “Deze camera bevindt zich in de modus in ‘Uit’ en kan niet streamen of opnemen,” which translates to “This camera is in mode ‘Off’ and cannot stream or record.” Strangely, the widget for the camera only appears in the HomeKit app when I set the device as a motion sensor in the plugin settings. I found a video here that outlines all the steps I followed, yet I’m not achieving any successful outcome. Included here are screenshots from both the HomeKit app and the homebridge log for reference.

Device Type

other (UnSupported)

Plugin Version

v2.0.x (Supported)

HomeBridge Version

v1.6.x (Supported)

NodeJS Version

v18 (Supported)

Operating System

Debian 10+ (Supported)

Relevant log output

Setup Payload:
X-HM://0024PB6X56TE2
Enter this code with your HomeKit app on your iOS device to pair with Homebridge:
                       
    ┌────────────┐     
    │ 7xxxxxx     
    └────────────┘     
                       
[12/2/2023, 4:02:56 AM] Homebridge v1.7.0 (HAP v0.11.1) (Homebridge D810) is running on port 51983.
[12/2/2023, 4:02:58 AM] [Ring] Found the following locations:
[12/2/2023, 4:02:58 AM] [Ring]   locationId: bc9aaff7-b7eb-443f-8b53-d139e2dafd60 - Lelystad
[12/2/2023, 4:02:59 AM] [Ring] Configuring 5 cameras and 7 devices for location "Lelystad" - locationId: bc9aaff7-b7eb-443f-8b53-d139e2dafd60
[12/02/2023, 04:03:03]	[EufySecurity]	INFO	Updating existing accessory: Rudy 
[12/02/2023, 04:03:41]	[EufySecurity]	INFO	Looking for old cached accessories that seem to be outdated...
[12/02/2023, 04:03:41]	[EufySecurity]	INFO	No outdated cached accessories found.

config

{
    "bridge": {
        "name": "Homebridge D810",
        "username": "xxx",
        "port": 519xx,
        "pin": "xxx-39-xxx",
        "advertiser": "bonjour-hap"
    },
    "accessories": [],
    "platforms": [
        {
            "name": "Config",
            "port": 8581,
            "platform": "config"
        },
        {
            "refreshToken": "***",
            "platform": "Ring"
        },
        {
            "username": "roni***@outlook.com",
            "password": "***",
            "country": "NL",
            "deviceName": "",
            "platform": "EufySecurity",
            "cameras": [
                {
                    "serialNumber": "T8160P21232420E2",
                    "useCachedLocalLivestream": false,
                    "videoConfig": {
                        "audio": true,
                        "audioSampleRate": 0
                    },
                    "talkback": true,
                    "enableButton": false,
                    "motionButton": false,
                    "refreshSnapshotIntervalMinutes": 15,
                    "enableCamera": false
                }
            ],
            "ignoreStations": [],
            "ignoreDevices": [],
            "cleanCache": true
        }
    ]
}

[github-actions[bot]]

Did you check this Common Issues pages ?

[lenusch]

https://github.com/homebridge-eufy-security/plugin/issues/470 https://github.com/homebridge-eufy-security/plugin/issues/424

I would love to see S330 Support aswell. It would be perfect, as it is a 24/7 Camera and there are then no Low Batterie Problems.

EDIT: Sorry wrong Thread.

[ibmaster]

You’re thinking of E330 lenusch, not S330.Ben.Sent from my iPhoneOn Dec 5, 2023, at 12:04 AM, lenusch @.***> wrote: #470 #424 I would love to see S330 Support aswell. It would be perfect, as it is a 24/7 Camera and there are then no Low Batterie Problems.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.***>