[Bug]: S330 and 3C No camera source detected messages

[jcouzy]

What happened?

My S330 and 3C cameras are showing up ass being switched off. Cameras are connected to Homebase 3.

Device Type

Indoor Camera (Supported)

Plugin Version

v2.0.x (Supported)

HomeBridge Version

v1.6.x (Supported)

NodeJS Version

v18 (Supported)

Operating System

Docker (UnSupported)

Relevant log output

[09/15/2023, 07:44:59]  [EufySecurity]  ERROR   Woonkamer Local livestream didn't start in time. Abort livestream request.
[09/15/2023, 07:44:59]  [EufySecurity]  WARN    Woonkamer Could not get snapshot from livestream!
[09/15/2023, 07:44:59]  [EufySecurity]  WARN    Woonkamer No camera source detected.
[09/15/2023, 07:45:59]  [EufySecurity]  ERROR   Achtergevel Local livestream didn't start in time. Abort livestream request.
[09/15/2023, 07:45:59]  [EufySecurity]  WARN    Achtergevel Could not get snapshot from livestream!
[09/15/2023, 07:45:59]  [EufySecurity]  WARN    Achtergevel No camera source detected.
[9/15/2023, 7:46:12 AM] [Homebridge UI] [homebridge-eufy-security] Terminating child process...
[9/15/2023, 7:46:12 AM] [Homebridge UI] [homebridge-eufy-security] Child process ended
[09/15/2023, 07:46:59]  [EufySecurity]  ERROR   Schuur Local livestream didn't start in time. Abort livestream request.
[09/15/2023, 07:46:59]  [EufySecurity]  WARN    Schuur Could not get snapshot from livestream!
[09/15/2023, 07:46:59]  [EufySecurity]  WARN    Schuur No camera source detected.
[09/15/2023, 07:47:49]  [EufySecurity]  INFO    Zolder station livestream (P2P session) for Zolder has started.
[09/15/2023, 07:47:55]  [EufySecurity]  INFO    Zolder station livestream for Zolder has stopped.

config

{
    "platform": "EufySecurity",
    "ignoreStations": [],
    "ignoreDevices": [],
    "cleanCache": true,
    "username": "[email protected]",
    "password": "xxxxxxxxxxxxx",
    "country": "NL",
    "deviceName": "",
    "cameras": [
        {
            "serialNumber": "T8210P6422411FF8",
            "rtsp": false,
            "enableCamera": true,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "immediateRingNotificationWithoutSnapshot": true,
            "delayCameraSnapshot": true,
            "enableButton": false,
            "motionButton": false,
            "useCachedLocalLivestream": false
        },
        {
            "serialNumber": "T8410P42224801EB",
            "rtsp": false,
            "enableCamera": "true",
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": false,
            "motionButton": false,
            "delayCameraSnapshot": true
        },
        {
            "serialNumber": "T8161P1022421376",
            "rtsp": false,
            "enableCamera": true,
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": true,
            "motionButton": false,
            "delayCameraSnapshot": true
        },
        {
            "serialNumber": "T8160P2122451F27",
            "rtsp": false,
            "enableCamera": true,
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": true,
            "motionButton": false,
            "delayCameraSnapshot": true
        },
        {
            "serialNumber": "T8160P21224521B5",
            "rtsp": false,
            "enableCamera": true,
            "useCachedLocalLivestream": false,
            "videoConfig": {
                "audio": true,
                "audioSampleRate": 0
            },
            "talkback": true,
            "snapshotHandlingMethod": 3,
            "refreshSnapshotIntervalMinutes": 30,
            "enableButton": true,
            "motionButton": false,
            "delayCameraSnapshot": true
        }
    ],
    "pollingIntervalMinutes": 1,
    "CameraMaxLivestreamDuration": 120,
    "_bridge": {
        "username": "0E:8F:E3:F0:DA:23",
        "port": 48030
    }
}

[github-actions[bot]]

Did you check this Common Issues pages ?

[lenoxys]

Hello I will need debug logs. You can follow this guide to know how to do it

https://github.com/homebridge-eufy-security/plugin/wiki/Basic-Troubleshooting

[jcouzy]

Enabled debug logging as per requested. Nothing else has been changed in the configuration, but now all cameras have disappeared from Homekit, also the doorbell and pan and tilt camera.

[jcouzy]

Attached the logfiles eufy-log.log.gz