Restore after backup doesn't work

[martusi61]

Describe the issue you are experiencing

After my SSD crashed I restored an old image and then used an updated backup Of this I chose the partial recovery, starting with the individual components first with success but once I moved to the core everything stopped, the restore procedure deleted almost all the contents of the config folder. I then solved it with a manual copy of the contents of the backup.

What type of installation are you running?

Home Assistant Supervised

Which operating system are you running on?

Debian

Steps to reproduce the issue

1. From the backup function I selected partial restore
2. Then I chose home assistant

...

Anything in the Supervisor logs that might be useful for us?

No

System Health information

System Information

version	core-2024.2.3
installation_type	Home Assistant Supervised
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.1
os_name	Linux
os_version	5.9.0-arm-64
arch	aarch64
timezone	Europe/Rome
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1398
Downloaded Repositories	30

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Debian GNU/Linux 11 (bullseye)
update_channel	stable
supervisor_version	supervisor-2024.02.0
agent_version	1.4.1
docker_version	23.0.0
disk_total	28.6 GB
disk_used	20.8 GB
healthy	true
supported	failed to load: Unsupported
supervisor_api	ok
version_api	ok
installed_addons	Mosquitto broker (6.4.0), Home Assistant Google Drive Backup (0.112.1), Duck DNS (1.15.0), TasmoAdmin (0.29.1), DHCP server (1.3.1), Tailscale with features (0.16.0.0), Cloudflared (5.1.4), Piper (1.4.0), Whisper (1.0.2), openWakeWord (1.8.2)

Dashboards

dashboards	3
resources	21
views	33
mode	storage

Recorder

oldest_recorder_run	29 gennaio 2024 alle ore 22:33
current_recorder_run	23 febbraio 2024 alle ore 18:55
estimated_db_size	1979.25 MiB
database_engine	sqlite
database_version	3.44.2

Sonoff

version	3.6.0 (8dd8af9)
cloud_online	1 / 1
local_online	1 / 1

Supervisor diagnostics

No response

Additional information

The only error I have had for years is related to the CGroup Version. Your system is not supported because you are using the wrong version of Docker CGroup. Use the link to find out the correct version and how to fix the problem.

[agners]

This could be related to #4924.

Gist is, under some circumstances (if large files have been backed up) backups taken by Supervisor 2024.02.0 were not readable.

How old was the backup you've been trying to restore? Did your backup contain large files or folder?

[martusi61]

I first restored an image from September 2023, then I updated the image and the components to the latest versions, finally I reloaded a backup made 16 hours earlier, but on this system that is now updated.

[agners]

Ok, in that case it is most likely related to https://github.com/home-assistant/supervisor/issues/4924.

The issue is fixed, but currently on the beta channel for testing. I'll promote it to the stable channel today.

However, not sure if it helps in your case: You have to make a backup again before you'll be able to restore it :cry:

[martusi61]

Well, I don't know, the case is very different from my problem and in any case my compressed file is not damaged

[agners]

Hm, I see, so I connected dots here just based on timing, but this seems unrelated then.

but once I moved to the core everything stopped, the restore procedure deleted almost all the contents of the config folder.

So your issue was essentially that restoring the Core did not work correct?

To actually debug this we'd need at the very least some logs. Do you have Supervisor logs from when the restore happened? You can use ha host to go further back in time, e.g. to get the last 100k lines of logs from Supervisor:

ha host logs --identifier hassio_supervisor -n 100000

[martusi61]

Yes exactly. For the log I can try to extract it.

[LordArrin]

same thing here supervisor_2024-03-07T15-44-47.671Z.log

[LordArrin]

Регистратор: homeassistant.setup Источник: setup.py:266 Первое сообщение: 18:45:12 (1 сообщений) Последнее сообщение: 18:45:12

Setup failed for custom integration 'tuya_local': Requirements for tuya_local not found: ['tinytuya==1.13.1'].

[LordArrin]

Регистратор: homeassistant.components.hassio.handler Источник: components/hassio/handler.py:593 интеграция: Home Assistant Supervisor (документация, проблемы) Первое сообщение: 20:53:53 (1 сообщений) Последнее сообщение: 20:53:53

/refresh_updates return code 400

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