unable to upgrade HA OS 12.3 to 12.4

[SL552114]

Describe the issue you are experiencing

when attempting the upgrade of HA OS 12.3 to 12.4 the system throws an error and asks me to check the supervisor logs.

What operating system image do you use?

rpi4-64 (Raspberry Pi 4/400 64-bit OS)

What version of Home Assistant Operating System is installed?

12.3

Did the problem occur after upgrading the Operating System?

No

Hardware details

System Information

version	core-2024.6.4
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.6.28-haos-raspi
arch	aarch64
timezone	Europe/Berlin
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1389
Downloaded Repositories	21

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 12.3
update_channel	stable
supervisor_version	supervisor-2024.06.2
agent_version	1.6.0
docker_version	25.0.5
disk_total	457.7 GB
disk_used	16.6 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	rpi4-64
supervisor_api	ok
version_api	ok
installed_addons	Duck DNS (1.17.0), File editor (5.8.0), Samba share (12.3.1), Studio Code Server (5.15.0), Terminal & SSH (9.14.0), Node-RED (18.0.1), AdGuard Home (5.1.1), OneDrive Backup (2.3.1)

Dashboards

dashboards	3
resources	16
views	20
mode	storage

Recorder

oldest_recorder_run	June 21, 2024 at 6:29 PM
current_recorder_run	June 30, 2024 at 4:13 PM
estimated_db_size	1470.65 MiB
database_engine	sqlite
database_version	3.44.2

Steps to reproduce the issue

1 navigate to upgdates: will show HA OS 12.4 2. click on update 3. wait for error message

Anything in the Supervisor logs that might be useful for us?

2024-06-30 21:07:14.393 ERROR (MainThread) [supervisor.os.manager] Home Assistant Operating System update failed with: Installation error: Failed updating slot boot.0: failed to run slot hook: Child process exited with code 1

Anything in the Host logs that might be useful for us?

nothing in host, but in Core:

Logger: homeassistant.components.websocket_api.http.connection
Source: components/websocket_api/commands.py:241
integration: Home Assistant WebSocket API (documentation, issues)
First occurred: 4:19:24 PM (2 occurrences)
Last logged: 9:07:14 PM

[546728974016] Unexpected exception
[546728979056] Unexpected exception
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 213, in async_install
    await async_update_os(self.hass, version)
  File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 57, in _wrapper
    data = await funct(*argv, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 224, in async_update_os
    return await hassio.send_command(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/hassio/handler.py", line 599, in send_command
    raise HassioAPIError(error.get(ATTR_MESSAGE))
homeassistant.components.hassio.handler.HassioAPIError: Unknown error, see supervisor

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/websocket_api/commands.py", line 241, in handle_call_service
    response = await hass.services.async_call(
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2741, in async_call
    response_data = await coro
                    ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/core.py", line 2784, in _execute_service
    return await target(service_call)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 977, in entity_service_call
    single_response = await _handle_entity_call(
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/service.py", line 1049, in _handle_entity_call
    result = await task
             ^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 157, in async_install
    await entity.async_install_with_progress(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/update/__init__.py", line 461, in async_install_with_progress
    await self.async_install(version, backup)
  File "/usr/src/homeassistant/homeassistant/components/hassio/update.py", line 215, in async_install
    raise HomeAssistantError(
homeassistant.exceptions.HomeAssistantError: Error updating Home Assistant Operating System: Unknown error, see supervisor

System information

System Information

version	core-2024.6.4
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.6.28-haos-raspi
arch	aarch64
timezone	Europe/Berlin
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1389
Downloaded Repositories	21

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 12.3
update_channel	stable
supervisor_version	supervisor-2024.06.2
agent_version	1.6.0
docker_version	25.0.5
disk_total	457.7 GB
disk_used	16.6 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	rpi4-64
supervisor_api	ok
version_api	ok
installed_addons	Duck DNS (1.17.0), File editor (5.8.0), Samba share (12.3.1), Studio Code Server (5.15.0), Terminal & SSH (9.14.0), Node-RED (18.0.1), AdGuard Home (5.1.1), OneDrive Backup (2.3.1)

Dashboards

dashboards	3
resources	16
views	20
mode	storage

Recorder

oldest_recorder_run	June 21, 2024 at 6:29 PM
current_recorder_run	June 30, 2024 at 4:13 PM
estimated_db_size	1471.60 MiB
database_engine	sqlite
database_version	3.44.2

Additional information

I have restarted everything multiple times and other updates, of Surpervisor or of add-ins/ integrations as well as HACS are running smoothly.