RPi 3 USB ports stopped working after HAOS 11.2

[JonatanHammarstedt]

Describe the issue you are experiencing

I have RPi3 with HAOS and a UZB stick. I upgraded HAOS, HA and the Z-wave JS addon today. I updated HAOS from 11.1 to 11.2.

After the updates, I noticed my Z-Wave devices didn't work and the Integration couldn't start at all after the upgrades.

From HA Core log: Failed to set the Z-Wave JS add-on options: not a valid value for dictionary value @ data['options']. Got {'device': '/dev/serial/by-id/usb-0658_0200-if00', 's0_legacy_key':...

Initially I thought it was a problem with the Z-wave JS addon so I tried to change a setting there but it couldn't find the device. Error message pop-up: Device '/dev/serial/by-id/usb-0658_0200-if00' does not exist in Z-Wave JS (core_zwave_js)...

I checked the /dev/ and I could no longer find the UZB device. In fact /dev/serial, /dev/ttyACM0 and /dev/ttyAMA0 was all gone. I also noticed that the LED on the UZB was off. When reinserting it, it goes on for a few sec before off again.

After reverting to HAOS 11.1, the /dev/ devices are all back and the UZB and Z-Wave integration works again.

What operating system image do you use?

rpi3-64 (Raspberry Pi 3 64-bit OS)

What version of Home Assistant Operating System is installed?

11.1

Did you upgrade the Operating System.

Yes

Steps to reproduce the issue

1. Have RPi3 and use USB device / UZB dongle
2. Upgrade to 11.2
3. USB device no longer works

Anything in the Supervisor logs that might be useful for us?

-

Anything in the Host logs that might be useful for us?

-

System information

System Information

version	core-2023.12.1
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.11.6
os_name	Linux
os_version	6.1.21-v8
arch	aarch64
timezone	Europe/Stockholm
config_dir	/config

Home Assistant Cloud

logged_in	true
subscription_expiration	7 januari 2024 kl. 01:00
relayer_connected	true
relayer_region	eu-central-1
remote_enabled	true
remote_connected	true
alexa_enabled	true
google_enabled	true
remote_server	eu-central-1-14.ui.nabu.casa
certificate_status	ready
instance_id	-
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 11.1
update_channel	stable
supervisor_version	supervisor-2023.11.6
agent_version	1.6.0
docker_version	24.0.6
disk_total	13.9 GB
disk_used	5.4 GB
healthy	true
supported	true
board	rpi3-64
supervisor_api	ok
version_api	ok
installed_addons	Z-Wave JS (0.4.2), Studio Code Server (5.14.2), File editor (5.7.0), eufy-security-ws (1.7.1), Terminal & SSH (9.8.1)

Dashboards

dashboards	2
resources	0
views	5
mode	storage

Recorder

oldest_recorder_run	29 november 2023 kl. 15:30
current_recorder_run	10 december 2023 kl. 00:15
estimated_db_size	142.39 MiB
database_engine	sqlite
database_version	3.41.2

Additional information

No response

[frankkobz]

Hello, it seems, that i've got the same problem. Here a screenshot.

[redgtux]

Hi. Same issue with rpi3b and UZB z-wave device. Device is not listed in /dev/serial/

[jdornieden]

Same here

[GHGiampy]

Another one, rpi3b and UZB device...

Tried also to swap usb port

[sairon]

See my comment in https://github.com/home-assistant/operating-system/issues/2995#issuecomment-1862701767. Although the newer RPi kernel is a few versions behind, any feedback after the update will be appreciated as well, maybe we could identify the cause more easily after that.

[thedalrok]

+1 on this. I cannot boot the system at all since upgrading to 11.2. I have a RPi3B and booting the OS from attached usb ssd disc.

[thedalrok]

Reverting to 10.5 resolved the issue.

[sairon]

Since OS 11.3.rc1 is out for a while already, has anyone been able to check if the problem persists there?

[davidnajar]

I've just tested and for me is not fixed.

[thedalrok]

Tried rc2 today, still didn't get it to boot unfortunately.

[agners]

@thedalrok so your case is probably better covered with https://github.com/home-assistant/operating-system/issues/2969. Can you check if 11.1 work for you? ha os update --version 11.1?

[GHGiampy]

In my case the 11.1 was able to boot and start the UZB (usb) device, but has some stuttering problems with the usb device so i reverted to 11.0

[thedalrok]

@thedalrok so your case is probably better covered with #2969. Can you check if 11.1 work for you? ha os update --version 11.1?

Well I updated to 11.1 and after the first power cycle it wouldn’t boot. Tried another power cycle and it booted ok. Seems a bit glitchy or some sort of timing issue when powering up.

[Taraman17]

Downgrading to 11.1 worked for me to regain ZWaveMe USB stick.

[Taraman17]

Is there any change in this with HAOS 11.5 maybe?

[feedspeed]

I'm still on 11.1 due to this issue. HAOS 12.0 is now released. Anybody already had time to test this version with the RPi 3 and its USB ports?

[Taraman17]

I just checked - does not work :-(

[sairon]

Since there is most information gathered in #2995 and the issue already contains mixed reports from RPi and other platforms, I'm closing this issue in favor of the other one. Please refer to that one for information about the current development.