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HA dashboards subject to Screen Time/Downtime, even when app is whitelisted

Open Talismanian opened this issue 3 months ago • 4 comments

iOS device model, version and app version

Model Name: MVX63X/A Software Version: 26.0 App version: 2025.7.2 (2025.1356)

Home Assistant Core Version

2025.9.4

Describe the bug

When the device enters Downtime, it’s not possible to browse the dashboards anymore unless the screen time passcode is given. This occurs even if the app is set to Always Allowed.

To Reproduce

  1. Set Downtime hours
  2. Add the HA companion app to Always Allowed
  3. When Downtime starts, open the app. Try refreshing the dashboard or quitting the app and reopening it.

Expected behavior

In the previous version of iPadOS, the dashboards would continue to load up after Downtime started.

Screenshots

(Whitelisted the app for the day to collect diagnostic data, happy to try tomorrow)

Additional context

I’m suspecting one of two things:

  1. The way that web pages are handled in apps has changed and therefore act more like full Safari pages subjected to the rules for web pages (pages can’t be added to Always Allowed, unlike apps).
  2. This is actually a resolved bug that allowed users to previously circumvent Downtime restrictions.

Talismanian avatar Sep 22 '25 12:09 Talismanian

You may need to allow your home assistant URLs (local IP and remote url) as if they were websites in your screen time configuration. App has no control over displaying or not, it's done by the OS

bgoncal avatar Sep 22 '25 13:09 bgoncal

The same issue here. As the OP stated, it's not possible to whitelist specific URLs. The issue is 'recent' (it used to work in the past. Not sure when it stopped working) Other apps have the same issue (though other apps had it for years)

lenwar avatar Nov 06 '25 07:11 lenwar

I’ve had another thought.

If I whitelist the Reddit app, I can also visit the Reddit website, so there’s some sort of association between the app and the website.

I don’t know if this is hard coded in the app, because the HA app would have a different domain per installation.

Talismanian avatar Nov 06 '25 08:11 Talismanian

I have the same issue with my kids iphone/ipad, I added the HA app to the always allowed list, I've added a 23h59min limit for http://local ip address and for https://ha url and added both to the always allowed list in the web restrictions. Sometimes the entities get updated, sometimes they don't, when I open the app it tells me the time limit for above mentioned addresses has been reached.

HaWaKv78 avatar Dec 01 '25 21:12 HaWaKv78

We have been discussing about this on #4044 , let's keep the conversation there, please share your use cases, what you have tried already and when it was working (previous app version, previous iOS etc)

bgoncal avatar Dec 19 '25 09:12 bgoncal