iOS
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home-assistant
Inactive Lovelace UI
Straight out of the gate, I’m running iOS 15 public beta 3, so not sure if that’s the culprit or not.
Basically when using the companion app, I can interact with the Lovelace ui, and the buttons, switches, etc respond in the ui, but nothing actually happens. Also, if the app is open, and I say turn on a light from a different device, it won’t update in the app. The app will only become responsive and update changes if I do a pull down to refresh.
There is no such issues on Safari on the same iPhone.
I’ve tried deleting and reinstalling the app with no luck.
Also, I used to see “connection lost, reconnecting” upon reopening the app. This no longer happens. It’s still popping up in safari.
Edit: just experienced the same issue on safari now. Companion app working fine on my iPad running iOS 14.
This is also happening to me on iOS 15, but force quitting the app and re-opening solves the issue. Need to do that once or twice a day now.
The same for me. Just after updating to iOS 15. The Lovelace UI seems to be frozen. Buttons not responding, sensors not updating. With iOS 14 all was running as expected.
Same. Starting to get like that even on desktop (Mac, Big Sur 11.6, Safari 14). Here's my log. HA 2021.9.7 on Rpi4.
If it helps ... My configuration:
iOS 15.1 actually The problem started just after installing iOS 15.0 beta.
Iphone 12 Pro Max Home Assistant Companion 2021.8 Home Assistant core-2021.8.8
Browser_mod Release 1.3.0
My lovelace resource modules:
Homekit-panel-card/homekit-panel-card.js light-popup-card/light-popup-card.js cover-popup-card/cover-popup-card.js switch-popup-card/switch-popup-card.js custom-header/custom-header.js swipe-card/swipe-card.js lovelace-card-mod/card-mod.js lovelace-card-tools/card-tools.js mini-graph-card/mini-graph-card-bundle.js light-entity-card/light-entity-card.js fan-control-entity-row/fan-control-entity-row.js lovelace-slider-entity-row/slider-entity-row.js config-template-card/config-template-card.js vacuum-card/vacuum-card.js webrtc/webrtc-camera.js pvpc-hourly-pricing-card/pvpc-hourly-pricing-card.js lovelace-fan-xiaomi/fan-xiaomi.js
I'm having the same issue. Here my config
iphone 11Pro, iOS 15.0.1 Home Assistant Companion 2021.8 Home Assistant core-2021.10.2
Browser_mod Release 1.5.0
My lovelace resource modules: mini-media-player/mini-media-player-bundle.js lovelace-fold-entity-row/fold-entity-row.js vertical-stack-in-card/vertical-stack-in-card.js lovelace-card-mod/card-mod.js lovelace-card-tools/card-tools.js lovelace-auto-entities/auto-entities.js lovelace-swipe-navigation/swipe-navigation.js lovelace-multiple-entity-row/multiple-entity-row.js lovelace-paper-buttons-row/paper-buttons-row.js vacuum-card/vacuum-card.js scheduler-card/scheduler-card.js lovelace-battery-entity-row/battery-entity-row.js lovelace-xiaomi-vacuum-map-card/xiaomi-vacuum-map-card.js button-card/button-card.js lovelace-layout-card/layout-card.js mini-graph-card/mini-graph-card-bundle.js hass-hue-icons/hass-hue-icons.js lovelace-template-entity-row/template-entity-row.js lovelace-more-info-card/more-info-card.js
I have the same issue as well, can someone point me in the direction of ios app specific log files so I can share?
This started happening for me as well with the iOS 15 betas in July and has continued with the official releases.
The issue started with iOS 15 on iPad… the UI does not refresh (sensor data), buttons or sliders react but do not show any function.
This is very annoying since I use the iPad as dashboard in guided access mode.
Just adding that setting "Automatically close connection" to OFF in the Profile settings screen has NO bearing on the situation, as do not any settings of Background Refresh in IOS Settings. Nor does using external vs internal IP. Everything eventually fails to communicate with the backend without any acknowledgment of the fact.
Just checking in if this was looked at, I believe its affecting quite a bit of folks now...
Also, no change with the new 2021.11 version of the official HA companion app for iOS. Issue is still present.
I have the feeling it is better now on my side. I disabled the background refresh on iOS level for the HA app and it seems that the app is connecting every time I open it.
I have the feeling it is better now on my side. I disabled the background refresh on iOS level for the HA app and it seems that the app is connecting every time I open it.
You may be onto something. Man it's been almost a decade since I had issues with Background refresh! I'll try for a day and report back. Thanks!
EDIT: looks like that's it!
Man that seems so counter-intuitive but I'll give it a shot too because this is a painful bug on my end, its like every 10 minutes or less sometimes.
It is also not the solution. I still have the issue from time to time. But it seems more responsive
Yes, same. It is better (not placebo) but not fixed 100 %. I'm not a dev but weren't there some changes to app backgrounding in iOS 15?
not sure where it have started. Noticing it for a month or so. I'm on core 2021.9.7 upgraded from 2021.1.5. I'm not aware about this issue in 2021.1 the change might be related to other things like ios update or app update. It happens on wifi (I suspected roaming) as well as LTE.
As mentioned, it seems that application doesn't refresh its state when needed. It remains responsive but doesn't communicate with HA.
Currently I'm using app v 2021.11, ios 15.0.1
Edit: Not sure what is Lovelace and what is not. I just found it's not only about lovelace views. I called NodeRed from side menu causing the app to infinitely load NR ui. Pull-down gesture forced it to load immediately.
Can we try to solve this issue with the settings of safari on the iPhone?
experimental WebKit settings?
But I don't know which to try. This are my settings.
I've had similar issues with other websocket reliant apps. I've found disabling "NSURLSession WebSocket" on Safari desktop helped with that, and have just done so for iPhone, but not sure if web views inside apps are affected by this setting.
Any updates ? No one is looking into the issue? Anything we can provide?
I've had similar issues with other websocket reliant apps. I've found disabling "NSURLSession WebSocket" on Safari desktop helped with that, and have just done so for iPhone, but not sure if web views inside apps are affected by this setting.
I've tried this, but didn't help....
Posting some links from -what I think- is the same issue https://github.com/home-assistant/core/issues/57271 https://github.com/home-assistant/frontend/issues/10224 https://community.home-assistant.io/t/ios-15-beta-and-public-release-safari-companion-app-freezing/323755/14 https://community.home-assistant.io/t/gui-is-unresponsive-after-some-time-on-ios-before-page-refresh-pull-down-or-force-close-open-app-how-to-id-and-fix/340527 https://community.home-assistant.io/t/ios-app-eventually-stops-updating/339809
Yes, they are. I've been reporting this for three months now, and got zero response from developers.
@zacwest can you please look at this and maybe tell us if this is a problem in the iOS app or is something that needs to be addressed in the frontend project?
