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Companion App creates multiple instances in Mobile App integration

Open Wolk9 opened this issue 4 years ago • 12 comments

Device model, version and app version

Model Name: iMac Retina 5K, 27", Late 2015 macOS Version: 11.2.3 (20D91) App Version: 2021.4.1 (2021.155) Safari Version:

Home Assistant Core Version core-2021.4.6

Describe the bug Companion App creates multiple instances in Mobile App Integration like:

_2 _3 _4

Therefor I can't refer properly to the 'working' version of the needed sensor.

To Reproduce Don't know how, as I don't know why it does it.

Expected behavior I expect the companion app to see that it is repeating itself.

Screenshots Schermafbeelding 2021-04-29 om 17 21 12 Schermafbeelding 2021-04-29 om 17 21 41

Additional context

Wolk9 avatar Apr 29 '21 15:04 Wolk9

Please look for "Integration is missing; registering" in the event log (in Preferences, under Debugging if you're on 2021.5). Click into it -- what's the result there?

zacwest avatar May 02 '21 17:05 zacwest

Do you mean in the companion app? I run version 2021.115, the latest in imho.

Wolk9 avatar May 03 '21 09:05 Wolk9

Please look for "Integration is missing; registering" in the event log (in Preferences, under Debugging if you're on 2021.5). Click into it -- what's the result there?

I do not know where I can find this Debugging part in Preferences. Is that on the HACS or on the Companion App?

Please guide me.

Wolk9 avatar May 04 '21 22:05 Wolk9

Home Assistant > Preferences… either under Event Log directly or under Debugging if you're on 2021.5.

zacwest avatar May 05 '21 00:05 zacwest

found it!

It says:

{ "error" : "unmappableValue" }

Wolk9 avatar May 05 '21 08:05 Wolk9

And?

Wolk9 avatar May 18 '21 22:05 Wolk9

Home Assistant > Preferences… either under Event Log directly or under Debugging if you're on 2021.5.

Hi @zacwest, Can you elaborate on this? I'm kinda stuck here... :-)

Wolk9 avatar May 20 '21 08:05 Wolk9

Could it be you have more user accounts on you mac and installed the companion app on each account?

arjenfvellinga avatar Jun 01 '21 16:06 arjenfvellinga

Could it be you have more user accounts on you mac and installed the companion app on each account?

Nope. This is not the case as it runs on my iMac with only one userAccount on it: mine.

Wolk9 avatar Jun 02 '21 23:06 Wolk9

gomanuel3124 avatar Jun 02 '21 23:06 gomanuel3124

Has there been any attention to this bug? Or are there people with a possible troubleshoot path? I'm a bit puzzled here....

Wolk9 avatar Dec 02 '21 13:12 Wolk9

Can you describe your HA setup? Do you have a reverse proxy in front of the server, use cloud, etc.

zacwest avatar Dec 02 '21 16:12 zacwest

Is this still an issue with latest versions of app and core? Feel free to reopen if needed

bgoncal avatar Mar 26 '24 13:03 bgoncal