Sonoff Zigbee 3.0 USB Dongle Plus V2 - cannot add in ZHA

[c00labah]

The problem

Since the last OS update (from 10.1 to 10.2), ZHA does not allow this device to be added.

It finds the device, but then is unable to communicate with the serial port.

What version of Home Assistant Core has the issue?

2023.5.4

What was the last working version of Home Assistant Core?

2023.5.4

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Zigbee Home Automation

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[c00labah]

Fixed this by downngrading the OS to 10.1:

ha os update --version 10.1

[chemelli74]

If the issue is fixed, please close it.

Simone

[c00labah]

It's broken in OS 10.2 - so shouldn't it stay open?

[freeDom-]

The problem might be related to a bug in udev 247.3-7+deb11u2 and is fixed in udev 247.3-7+deb11u3.

The problem is described here: https://community.home-assistant.io/t/no-dev-serial-by-id-entries-after-latest-update/562195

Or more detailed here: https://www.reddit.com/r/debian/comments/1331wlr/comment/jihlmvs/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

I can only guess, because there are no log files or detailed information attached. To verify that it is the mentioned issue check if the /dev/serial/by-id directory is missing.

[c00labah]

Re-upgrading to OS 10.2, and then also upgrading HA to 2023.6, appears to have resolved this Sonoff/ZHA issue.